Key Account Manager, Private Hospital Channel

About the job

Join our dynamic team at the forefront of delivering innovative healthcare solutions. As a Key Account Manager, you’ll drive the promotion and sales of a diverse portfolio spanning Established Products, Immunology, Rare Diseases, and Vaccines. We’re a passionate group committed to preventing disease, improving patient outcomes, and achieving ambitious business goals through expertise and collaboration. 

As a Key Account Manager, you’ll shape the future of healthcare in Thailand’s private hospital channel. Your strategic vision and execution will deliver life-changing solutions while driving sustainable growth for our business. This role is responsible for All Global Business Units (GBUs), Pharma and Vaccines portfolios. You’ll leverage your skills and relationships to unlock opportunities, manage accounts strategically, creating partnership activities with hospitals and deliver impactful solutions to private hospitals in Thailand.  

Main responsibilities:

• Build and nurture strong ties with Key Opinion Leaders (KOLs) and Key Decision Makers (KDMs) in your territory 

• Shape policies and drive strategic initiatives to fuel business growth 

Business Planning & Execution:

• Analyze market trends and data to prioritize opportunities 

• Partner with Sales & Marketing to craft and deliver joint business plans 

• Lead new product launches and expand existing offerings 

• Design campaigns, Monitoring and measuring the impact in your area i.e. gain more market share, VCR, secure product in hospital list to accelerate product adoption in hospitals 

Tender Management:

• Collaborate with the Tender team to develop winning strategies 

• Manage tender processes of group purchasing for selected hospitals, at central and territorial levels 

Compliance & Reporting:

• Ensure all activities align with company ethics, policies, and standards 

• Deliver timely reports (e.g., itineraries, forecasts, progress updates) 

Collaboration & Leadership:

• Lead cross-functional projects with internal and external stakeholders 

• Inspire and influence teams with strong communication and negotiation skills 

• Drive innovation and champion a culture of change 

About you  

• Education: Bachelor’s degree in pharmacy, Medical Science, or related field  

• Language: Fluent in Thai and English  

• Travel: up to 20 % of travel may be expected  

• At least 5 years of experience in Key Account Management or other relevant roles e.g Sales Management, or Product Management 

• Proven track record in developing and executing successful projects / initiatives with customers to foster long-term partnership and drive strategic business growth 

• Deep understanding of the local pharmaceutical industry’s regulatory environment, market dynamics, and the specific needs and behaviours 

• Experience working with different go-to-market models to achieve business goals, working with both internal sales teams and external alliance / partner across various Global Business Units (GBUs). 

• Marketing experience both in house and with partners. Designing Campaigns with Hospital and company Marketing. 

Professional skills that make the difference: 

• Strategic Thinking: Develop long-term strategies and adapt to market trends 

• Relationship Building: Foster trust and long-term partnerships 

• Analytical Skills: Use data-driven insights for decision-making 

• Communication Skills: Articulate ideas and listen effectively 

• Negotiation Skills: Maximize value in complex negotiations 

• Project Management: Oversee projects to successful completion 

• Leadership: Motivate teams and take ownership 

• Adaptability: Manage multiple priorities and work under pressure 

• Customer Focus: Exceed client expectations with tailored solutions 

• Technical Proficiency: Leverage technology for efficiency 

• Compliance and Ethics: Adhere to regulations and ethical standards 

Why choose us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including health insurance, out-patient benefits along with a range of family friendly policies such as maternity, paternity, and solo parent leaves to name a few.