General Medicines
Where bold ideas and groundbreaking science shape
the future
of care

Our Team:

Sanofi Business Operations (BO) is an internal Sanofi resource organization setup to centralize processes and activities to support Specialty Care, Vaccines, General Medicines, CMO, and R&D, Data & Digital functions. BO strives to be a strategic and functional partner for tactical deliveries to Medical, HEVA, and Commercial organizations in Sanofi, Globally.

Main responsibilities:

The overall purpose and main responsibilities are listed below:

Scientific Engagement

• Support the development and oversight of the integrated strategy for scientific expert engagement; scientific congress, scientific events and medical education; scientific dissemination; and multichannel engagement (in collaboration with global and local colleagues covering this area) for the assigned therapeutic area/products.
• Ensure timely execution of the scientific dissemination, scientific expert engagement, and medical multichannel engagement plans for global and local teams.
• Support the development of engagement plans by helping to identify and adopt new multi-channel customer facing/engagement initiatives that will enhance the customer experience for scientific and medical learning and improvement of patient care.
• Closely track emerging and evolving digital technologies across industries, with a focus on healthcare & pharmaceutical industries, leveraging proof of concept to test ideas and channels.
• Support the development and expansion of a network of experts in the disease areas of responsibility through expert/KOL mapping activities that includes identification, profiling, and segmentation of international experts including emerging leaders and rising stars. Work closely with geographic segments and local teams to harmonize expert mapping activities and engagement plans.
• Establish and maintain professional and collaborative relationships with internal stakeholders, KOLs, scientific and academic societies, patient association and advocacy groups, medical communication and strategy companies involved.
• Attend the medical meetings, advisory boards, outreach meetings at key institutions, and interact with key experts, academic societies, and advocacy groups to generate scientific insights.
• Support the management and oversight of Scientific Congresses / Events, Donations and Other Contributions, advisory board planning & organization, compliance & transparency requirements in partnership with other stakeholders.

Scientific Publications and Medical Communications

• Support the development and oversight of strategic scientific publication plans and execution of operational and tactical activities within the overall medical communication platforms for assigned products/disease areas of responsibility.
• Take part in the planning and proposal of content deliverables aligned with the strategic imperatives supporting the assigned products/disease areas.
• Ensuring timely execution and delivery of high-quality, fair-balanced, scientifically/clinically accurate medical communications resources (including but not limited to proactive/reactive manuscript and poster/oral presentation slide decks, scientific platforms, lexicons, FAQs/trainings, symposia materials, medical booth materials, webinars, congress related microsites), scientific publication projects (including but not limited to manuscripts, abstracts, posters, and oral presentations, and enhanced content such as video, infographic, PLS, and podcast), internal communication and education resources (including but not limited to publication alerts, yammer communication of publications and congress events, pre-congress training slide deck, congress newsletters and reports), and integration of digital enhancements in medical publications in accordance with established timelines, and compliance guidelines/policies, in collaboration with the scientific writers, stakeholders and KOLs, and occasionally external agencies.
• Providing oversight, and project management, for scientific publication and medical communication projects, ensuring accuracy, quality, and adherence to project timelines. Arrange the key internal and external meetings, track the delivery of activities (including managing issues and risks) and support follow ups with the assigned writers.
• Providing direction and guidance to internal and external scientific writers, stakeholders, and local partners regarding assigned projects, to ensure high-quality alignment with medical/scientific objectives, content development and dissemination processes, and adherence to Standard Operating Procedures.
• Maintain knowledge of international requirements and guidance associated with scientific publications/medical communications and their associated tools (iEnvision, PromoMats, DAM etc.) and ensure the materials are maintained on these relevant tools.
• Maintain a keen understanding of the external environment as well as key stakeholder needs.
• Ensure global and local teams are informed about the availability and relevance of developed content assets.
• Analyse regularly content usage data to evolve medical content development.

Additional

• Incorporate customer-specific insights, gaps, and needs in crafting strategies supporting overall medical/business priorities.
• Support the adoption of innovative content formats and processes, staying current with internal content evolution and industry trends.
• Ensure designated activities are appropriately executed, adherent to corporate SOPs and policies, and consistent with relevant external scientific, legal, and regulatory standards.
• Collaborate closely with colleagues as well as cross-functionally within a matrix organization to ensure that information and knowledge transfer is conducted with internal and external stakeholders.
• Maintain transparency with peers and colleagues across the organization, to produce aligned strategy and tactics, while promoting synergy and avoiding duplication of effort.
• Assist in budget, financial forecasting, corporate procurement, and vendor management for assigned asset(s) as and when required.

• People: (1) Maintain effective relationship with the stakeholders (medical affairs, marketing, communications, regulatory affairs, medical scientific community etc.) within the allocated Global Business Unit and product – with an end objective to disseminate education and communication content as per requirement; (2) Interact effectively with internal teams and health care professionals on developed content; and (3) Constantly guide scientific writers in developing content and sharing expertise

• Performance: (1) Oversee the development and ensure delivery of publication/medical education material aligned with medical strategy as per agreed timelines and quality; (2) Provide strategic inputs with individuals and institutions, which may serve as resources for publications and medical communications purpose; (3) Ensure the successful achievement of goals, operating within all policies, procedures, and guidance to ensure compliance with SOPs, including transparency reporting

• Process: (1) Participate in driving publication/medical communication processes; (2) Act as a subject matter expert in the assigned therapeutic area(s); (3) Assist the medical team in conducting comprehensive publication-need analysis; (4) Assist in driving the publication/medical communications plan and associated activities for the year identified; (5) Work with selected vendors to deliver the required deliverables as per defined process; (6) Leverage advanced training delivery tools and techniques thereby enhancing the effectiveness of training delivery; and (7) Support in designing an overall plan of action based on end-user feedback and improve course content and delivery

• Stakeholder: (1) Work closely with medical teams globally and locally to identify publication needs and assist in developing assigned deliverables and (2) Liaise with medical department (global and local teams) to prepare relevant and customized deliverables

About you

• Experience: 5+ years of experience in the pharmaceutical or related healthcare industry, with understanding in all aspects of scientific publication and medical communications strategy, planning, and execution during all phases of drug development and post-launch/marketed products
• Soft skills: Strong cross-functional collaboration, teamwork, and stakeholder engagement; outstanding interpersonal, written and verbal communication skills with exceptional time management skills; ability to work independently and effectively in an internal and external environment; track record of managing multiple conflicting priorities in a rapidly evolving environment with successful outcomes; ability/willingness to maintain professional relationship with KOLs, scientific organizations/societies, advocacy groups, HCP authors, journals and publishers; strategic/critical thinking and problem-solving attitude; leadership, planning, organizing and negotiation skills; innovative mindset to help evolve current approaches to scientific engagement and communication/publications
• Technical skills: Therapeutic area/domain knowledge exposure for the assigned products/disease areas; publication and medical communication processes; and/or project management; understanding of clinical trial and real-world evidence study design and execution, statistical methods, and reporting requirements; knowledge of industry guidelines pertaining to stakeholder engagement and interactions with healthcare providers; understanding of good publication practices and guidance (GPP3, ICMJE), Sunshine Act, Pharma Code of Conduct, and other guidance related to data communication; familiarity with publication and medical communication management tools (iEnvision, PromoMats, DAM, CRM); scientific expertise in assigned disease area and experience with digital/innovative technology is highly preferred
• Education: Advanced degree in life sciences/pharmacy/similar discipline or medical degree; Certification as a Medical Publication Professional (CMPP) desirable
• Languages: Excellent knowledge of English language (spoken and written)

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!