
General Medicines
Where bold ideas and groundbreaking science shape
the future
of care
Private Sector Retail KAM
At a glance
With us, you’ll break new ground across a growing and diverse portfolio – from established medicines that millions rely on to pioneering breakthroughs in immunology and chronic disease care. Imagine the scale: your work will help deliver treatments to people around the world who live with diabetes, cardiovascular disease, and complications arising from transplant.
Fueled by groundbreaking advances in technology, we are accelerating innovation and expanding access faster than ever. If you’re ready to push boundaries, embrace the power of AI and digital tools, and shape the future of healthcare, this is where your ambition meets impact.
ABOUT THE JOB:
JOB PURPOSE:
To manage the retail channel in the Private Sector which includes Dischem, Clicks and other independent groups (such as Arrie Nel & Van Heerden). This includes, in conjunction with the Trade Engagement Manager, commercial negotiations and channel access strategies.
Responsible for:
- Managing the commercial aspects of the Private Sector Retail Channel.
- Developing and managing the relationships with the Key Accounts within the channel – including, but not exclusively, Dischem, Clicks, Van Heerden Group, Arrie Nel Group.
- Ensuring the listing of Sanofi brands, including, but not exclusively, the Generics Portfolio.
- Providing guidance to the business in terms of developments within this channel as well as competitor activities and plans to mitigate associated risks.
- In collaboration with the Trade Engagement Manager, implement go-to-market strategies that encompass digital channels and digitization of the sales effort.
- Providing strong support and guidance to the Trade Team in transforming the organization into a digitally driven, market leading commercial operation within the Retail Pharmacy Channel.
KEY ACCOUNTABILITIES:
- Deliver the expected sales performance from the Retail Pharmacy Channel.
- Driving increased engagement with retail customers to enhance the performance of the Sanofi brands within the channel.
- Create metrics for measuring the performance of the Key Accounts within the retail channel for specific brands.
- Continuous refinement of the channel strategies together with the Commercial Manager for the Private Sector business.
- Implement a cohesive and coherent strategy to improve Sanofi’s engagement levels with the retail pharmacy channel.
- Continually assess the GtM strategy to determine the optimal levels of engagement, data optimization and commercial policy within the retail channel.
- Monitor performance and resource allocation to ensure appropriate use of available resources in line with the Global Sanofi strategy, adjusted for local conditions.
ABOUT YOU:
Education:
- Grade 12 with Exemption/Bachelor’s Pass
- Undergraduate degree in Business or Health Sciences.
- Financial qualification preferable.
Relevant Experience:
- Pharmaceutical sales experience, preferably pharmacy sales experience.
- Knowledge of the Key Accounts that drive the business.
- Working knowledge of the pharmaceutical supply chain, integrated wholesalers and prevailing funding environment.
- Proven ability to work within a VUCA (volatility, uncertainty, complexity & ambiguity) environment.
- Experience with Microsoft analytical tools as well as AI (Co-Pilot and ChatGPT).
Core Competencies:
Knowledge:
- Detailed knowledge of the South African healthcare system and channels of supply and service delivery.
- Demonstrates ability to understand financial, regulatory and legislative issues that affect the sales performance of Sanofi, as well as the healthcare ecosystem within which Sanofi operates in South Africa.
- Knowledge of current health care legislation and its impact on the commercial performance of Sanofi SA.
Skills:
- Able to utilize available data to perform analyses and to prepare detailed plans of action – that are implemented and measured periodically.
- Excellent communication skills and demonstrates intercultural adaptability and sensitivity.
- Clear communication with the business that promotes professional conduct and high performance from the team.
- Demonstrates proactive thinking skills and ability to make decisions with strong business acumen (Thoughtful Risk Taking).
- Uses time effectively and efficiently, sets priorities and commits to the outcomes from a project or initiative.
Behavior:
- Implements and lives the Sanofi values (Lead Together, Be Bold, Aim Higher & Act for Patients).
- Able to conduct root cause analysis and implement CAPA principles (corrective actions and preventive actions) when it comes to management of the relationship with key retail decision makers and relationships.
- Practices thoughtful risk taking designed to deliver transformative performance.
- Constantly challenges self, and others, in a constructive way to deliver Sanofi’s commercial objectives.
- Shows integrity, tenacity, resilience and adaptability in complex situations and often changing environments.
- Handles pressure and commits to, and respects, deadlines
Pursue progress, Discover Extraordinary
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity Equity and inclusion actions at sanofi.com!
Sanofi IS AN EQUAL OPPORTUNITY EMPLOYER If you are interested in applying for this vacancy and you are confident that you meet the criteria set out in the advertisement kindly click on the link below.
https://sanofi.wd3.myworkdayjobs.com/SanofiCareers
#LI-AFR
Pursue Progress. Discover Extraordinary.
Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what’s never-been-done-before. You’ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people’s lives? Let’s Pursue Progress and Discover Extraordinary – together.
At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.
Watch 'One day at Sanofi' and check out our Diversity Equity and Inclusion initiatives at sanofi.com
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Why work with us
- Do the never done before. We push the boundaries of what’s possible: expanding access, accelerating innovation, and finding new ways to improve everyday health for millions.
- Drive the transformation. We’re leading the shift to AI-powered healthcare, using digital tools to reinvent how medicines are developed, manufactured, and delivered worldwide.
- Deliver at scale. Our reach is unmatched—we bring trusted treatments to millions worldwide, ensuring broad access and real-world impact at every stage of care.
- Make an impact that matters. From tackling global health challenges to advancing sustainable, inclusive healthcare, everything we do is driven by purpose.
Who ignites your potential?
For Sam, it was her mom—teaching her to listen, push boundaries, and put patients first. At Sanofi, we know your inspiration drives your impact. Bring your passion, and together, we’ll chase the miracles of science.

"Each disease, each country, each person brings opportunities that challenge us to push the boundaries, to think of better ways to look at healthcare and pioneer new possibilities."

Olivier Charmeil
Executive Vice President, General Medicines
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