
General Medicines
Where bold ideas and groundbreaking science shape
the future
of care
Plavix Customer Engagement Manager (Marketing)
At a glance
With us, you’ll break new ground across a growing and diverse portfolio – from established medicines that millions rely on to pioneering breakthroughs in immunology and chronic disease care. Imagine the scale: your work will help deliver treatments to people around the world who live with diabetes, cardiovascular disease, and complications arising from transplant.
Fueled by groundbreaking advances in technology, we are accelerating innovation and expanding access faster than ever. If you’re ready to push boundaries, embrace the power of AI and digital tools, and shape the future of healthcare, this is where your ambition meets impact.
Hiring Manager: Cardiovascular Brand Lead
Location: Seoul HQ
40% Remote working
Job type: Permanent
About the job
Main responsibilities:
This position is responsible for Plavix in Cardiovascular Marketing in Korea through strategic planning and effective marketing mix with optimization of profit.
Work in conjunction with the CV Brand Lead to support the content strategy plan.
Support the development of the Country Activation and brand plans for the portfolio into MCO activation and GTM strategies.
Assist with building customer engagement plans aligned to MCO activation plans and GTM strategies.
Utilisation and adaption of global content to ensure personalized customer interactions and maximise the customer strategy.
Assist in mapping the customer journey, identifying areas for improvement and working to enhance customer satisfaction, loyalty and overall experience to deliver brand objectives.
Support the local development, planning and execution of impactful commercial tactics aligned to brand strategies.
As required, assist to adapt content in respect of regulatory frame and in coordination with partner functions.
Leverage data to develop a deep understanding of customer preferences to tailor the experience and impact.
Test hypothesis to gain local insights to help inform MCO and Brand strategy, utilising data and your understanding of local market trends and the competitive landscape.
Foster effective communication across divisions and departments.
Track customer engagement performance KPIs and engagement.
Work in close collaboration with the sales team to optimise the customer journey.
Achieve targets for sales and profit contribution for brand.
Contribute to monthly demand review with GTMC and Supply Chain.
Contribute to all required MCO and global reporting for our brands.
About you
Experience: Pharmaceutical industry experience more than 5 years/ Marketing experience more than 2 years is preferred/ High understand level of cardiology and neurology market is preferred
Soft skills: Proactive & positive mind, Business and financial acumen, Enjoy the new challenge, Entrepreneurship for brands, Excellent communication, advanced presentation and interpersonal skills, Proven team player with ability to navigate cross functionally, Agility in response to changing situations,
Technical skills: Understanding of Sales and Marketing operating model, Go to Market (GTM) transformation, Strong experience in developing and executing customer strategy, Ability to make data-driven decisions based on patient/HCP needs
Education: Above university graduated, Marketing or Pharmacy (Pharmacology) is preferred
Languages: Excellent written and verbal communication skills in both English, should be able to properly communicate with global team, and Korean
Find out more about this location

Why work with us
- Do the never done before. We push the boundaries of what’s possible: expanding access, accelerating innovation, and finding new ways to improve everyday health for millions.
- Drive the transformation. We’re leading the shift to AI-powered healthcare, using digital tools to reinvent how medicines are developed, manufactured, and delivered worldwide.
- Deliver at scale. Our reach is unmatched—we bring trusted treatments to millions worldwide, ensuring broad access and real-world impact at every stage of care.
- Make an impact that matters. From tackling global health challenges to advancing sustainable, inclusive healthcare, everything we do is driven by purpose.
Who ignites your potential?
For Sam, it was her mom—teaching her to listen, push boundaries, and put patients first. At Sanofi, we know your inspiration drives your impact. Bring your passion, and together, we’ll chase the miracles of science.

"Each disease, each country, each person brings opportunities that challenge us to push the boundaries, to think of better ways to look at healthcare and pioneer new possibilities."

Olivier Charmeil
Executive Vice President, General Medicines
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