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General Medicine

General Medicines
Where bold ideas and groundbreaking science shape
the future
of care

National Ecosystem Manager

Toronto, Canada Salary Range   CAD 108,900.00 - 157,300.00
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At a glance

With us, you’ll break new ground across a growing and diverse portfolio – from established medicines that millions rely on to pioneering breakthroughs in immunology and chronic disease care. Imagine the scale: your work will help deliver treatments to people around the world who live with diabetes, cardiovascular disease, and complications arising from transplant.

Fueled by groundbreaking advances in technology, we are accelerating innovation and expanding access faster than ever. If you’re ready to push boundaries, embrace the power of AI and digital tools, and shape the future of healthcare, this is where your ambition meets impact.

Reference No.: R2846724

Position Title: National Ecosystem Manager

Department: National Customer Ecosystem Praluent

Location: Toronto, ON (Remote)

About Sanofi

We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.

About the Job

Join the team transforming how healthcare is delivered for chronic and specialty conditions worldwide. In General Medicines, you’ll help drive meaningful outcomes in diabetes, transplant, and immunology - with the scale and urgency patients deserve.

The Ecosystem manager reports to the Senior Brand Manager, Cardiology, and has the following key areas of responsibility:  to co-develop and support execution of field strategies and tactics, support Key Opinion Leaders (KOLs), build partnerships with top strategic accounts, execute on field based marketing and commercial activities, and prospect and build partnerships with specialty pharmacies and external patient service organizations. 

This is a highly strategic, hands-on, and largely externally facing role involving relationship-building with physicians, provincial patient and HCP organizations, and key internal and external stakeholders to provide value to Sanofi, physicians, and patient communities.  Leveraging a deep understanding of political, economic, and business factors that influence the therapeutic area, this individual will generate insights through active internal and external cross-functional partnerships that will direct and inform brand strategy,

The Ecosystem Manager will also develop and lead the strategy for Sanofi’s participation in key conferences and provide strategic direction and oversight to day to day business

Your core responsibilities will include:

Regional KOL Development and Engagement (70% of Role):

  • Lead cross-functional strategy and tactic development for the following Key Opinion Leader customer groups: Cardiology, Endocrinology, Allied Health, and HCPs influential to lipid management in Ontario.

  • Develop and maintain strong KOL connections. Through engagement and interaction with the KOLs, gather insights, identify and anticipate trends and act on unmet client needs.

  • Work with the Marketing and Medical teams to ensure key stakeholder strategies compliment the overall brand strategy and work in collaboration with brand team to execute on key priorities.

  • Accountable for all regional Cardiology advisory boards.  Works closely with Marketing, Medical & other key internal stakeholder teams to develop and implement the programs.

  • Responsible for developing and maintaining the conference management strategy at Sanofi for all relevant Cardiology/Lipid management conferences. Works closely with the Sr. Marketing & Operations Specialist to implement plan and facilitate cross-functional attendance at conferences.

  • Identify market opportunities and customer priorities through competitive market analysis, positioning, and marketing strategy assessments.  Invest in field time with Ontario KAMs to unlock new opportunities and expand currently active accounts

  • Identify and develop breakthrough ideas or concepts that revolutionize the business and can make a difference for patients

  • Working with Medical Affairs to provide input to market needs for learning programs

Regional Account Development (30% of role):

  • Take ownership of stagnant territory accounts and/or new geographies to initiate account partnerships and unlock new opportunities

  • Leads business development activities with specialty pharmacy organizations and support negotiation and set up of new contracts

  • Leads and executes collaborations with Patient Organizations / Patient Community / third-party organizations for Sanofi

  • Manages Regional ecosystem budget

  • Manages external agency relationships to execute projects, focus on spend and achieve of major goals

About You

Qualifications:

  • B.A. or B.Sc. degree required, MBA would be an asset

  • Minimum of eight (8) years of progressive experience in the pharmaceutical/biotech industry

  • Minimum of five (5) years progressive commercial experience, with experience creating and implementing commercial strategies and managing key accounts and customers

  • Preference given to candidates with experience (2 years+) in cardiology, and senior commercial roles

Skills & Competencies:

  • Knowledge of pharmaceutical legal, compliance, regulatory, and medical processes required Strong written and oral communication, with the ability to adjust to meet the needs of customer

  • Capable of holding challenging conversations with KOLs across all businesses, with the ability to shift thinking Strong presentation skills

  • Ability to build strong relationships

  • Demonstrate understanding of how customers use information across all channels and ideally experience in leveraging multiple channels to achieve education objectives

  • Ability to develop consistent, well-supported, competitive strategies

  • Proven leadership, strategic, and analytical abilities Proven ability to manage multiple priorities in a fast-paced environment

Technology Skills:

  • Proficient in Microsoft Office (Excel, PowerPoint, Outlook)

  • Experience with Veeva PromoMats, SharePoint, MS Teams, and Zoom preferred

Languages:

  • English fluency required; French an asset

Travel:

  • Ability to travel approximately 30%

Why Choose Us?

  • Bring the miracles of science to life alongside a supportive, future-focused team.

  • Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

  • Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

  • Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs

Applications received after the official close date will be reviewed on an individual basis.

This position is for a new vacant role that is now open for applications.

AI Usage

"Artificial Intelligence” refers to any systems that use automated processes, including algorithms and machine learning, to analyze data and make predictions, inferences, decisions, or recommendations without direct human involvement. These systems may process personal information to identify patterns, improve services, or support decision-making. The Company may use Artificial Intelligence for purposes including, but not limited to, resume screening and hiring, scheduling interviews or meetings, conducting surveys, matching skills with potential job openings, interview scoring, ensuring compliance

with regulations applicable to our industry, and activities related to performance evaluation. Information collected and processed by the Company’s Artificial Intelligence systems may include the personal information detailed above and calendar availability. It excludes the information collected and processed for monitoring purposes. You should contact Human Resources if you have a question or concern regarding your personal information. You can also contact Canada’s Privacy Officer via Sanofi’s data subject request portal, Data Subject Rights Webform. The Data Subject Rights Webform can also be used to request access or correction of your personal information and file a complaint.

Sanofi is an equal opportunity employer committed to diversity and inclusion. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

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All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.

Toute compensation sera déterminée en fonction de l'expérience démontrée. Les employés peuvent être admissibles à participer aux programmes d'avantages sociaux de l'entreprise. Des informations supplémentaires sur les avantages sociaux peuvent être trouvées ici.

Pursue Progress. Discover Extraordinary.

Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what’s never-been-done-before. You’ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people’s lives? Let’s Pursue Progress and Discover Extraordinary – together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.

Watch 'One day at Sanofi' and check out our Diversity Equity and Inclusion initiatives at sanofi.com

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Why work with us

  • Do the never done before. We push the boundaries of what’s possible: expanding access, accelerating innovation, and finding new ways to improve everyday health for millions.

  • Drive the transformation. We’re leading the shift to AI-powered healthcare, using digital tools to reinvent how medicines are developed, manufactured, and delivered worldwide.

  • Deliver at scale. Our reach is unmatched—we bring trusted treatments to millions worldwide, ensuring broad access and real-world impact at every stage of care.

  • Make an impact that matters. From tackling global health challenges to advancing sustainable, inclusive healthcare, everything we do is driven by purpose.

Who ignites your potential?

For Sam, it was her mom—teaching her to listen, push boundaries, and put patients first. At Sanofi, we know your inspiration drives your impact. Bring your passion, and together, we’ll chase the miracles of science.

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"Each disease, each country, each person brings opportunities that challenge us to push the boundaries, to think of better ways to look at healthcare and pioneer new possibilities."

Olivier Charmeil

Executive Vice President, General Medicines

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