Product Lead Quality, HSE and Product Lifecycle Management

· Location: Spain or France.

About the job

At Sanofi, we’re committed to providing the next-gen healthcare that patients and customers need. It’s about harnessing data insights and leveraging AI responsibly to search deeper and solve sooner than ever before. Join our Global Digital M&S Team as Digital Quality Management Product Lead and you can help make it happen. Your job? Reporting solid line to the Head of CHC Digital Manufacturing & Supply (M&S), this position is a Senior Digital & Technology leadership role with accountability to set strategy, roadmap and lead development / deployment of products within the following main areas:  Quality Assurance, Quality Control, HSE and Product Lifecycle Management across CHC Digital organization.

The Digital Quality Management Product Lead is responsible for managing the Quality Operations solution portfolio within our Manufacturing Plants, roadmap and projects globally; this currently mainly includes Quality Management solution (QMS based on Veeva Technology), Laboratory Integrated Management system (LIMS), Laboratory Acquisition system (LAS) and the integration layer with the existing and future solutions within the digital framework at site level (i.e. Manufacturing ERP, Equipment’s, Analytics solutions).

At Sanofi Consumer Healthcare, we build trusted and loved brands that connect with hundreds of millions of consumers worldwide. Our mission is to enable better self-care for individuals and communities, while also contributing to a healthier planet. We strive to act as a force for good by integrating sustainability along our business and employees’ mission and operate responsibly from both a social and environmental point of view. To achieve this, we need people who can shape the future of our business and help us on our journey to becoming the best fast-moving consumer healthcare company in and for the world.

Main responsibilities

One of the primary missions will be securing the build, delivery and future maintenance of the QMS CONNECT program that aims to transform and standardize the Quality processes and application across all the Sanofi CHC business (sites and markets). This program is expected to finish during 2024 and cover mainly (but not only):

• Content management system (CMS)
• Quality Management system including:
  • Deviation & CAPA
  • Change Control
  • Audit management
  • Quality Third Party
  • Risk management
• Learning management system for GxP/HSE Training (CHC specific)
• HSE events, investigations and audits

As a secondary role, the Digital Product Management lead is responsible for product-data management solution portfolio and roadmap across M&S CHC which is approved as strategic initiative across CHC. This mainly includes

• Definition of the future solution in alignment with non M&S Functions (i.e. Commercial, Science,..) to manage product information required in Manufacturing & Supply - Manufacturing, Quality and Supply Chain (from ingredients/composition up to but not only to packaging changes and cost) to secure the full lifecycle of Product-data information is available and shared across domains accordingly.
• Integration of the full portfolio of applications in the different domains towards the new product management portfolio within M&S
• Support the integration outside of M&S and securing the fit within our Data strategy
• Roll out /Deliver the portfolio of solutions globally in alignment with our business priorities

This position will require leadership, motivational and collaborative skills to continually drive Quality and Product Management solutions while executing in a POD/Agile operating model. He/She will require deep working knowledge of technologies and solutions being implemented (i.e. QMS Veeva) or existing (i.e. SAP, Salesforce) with the ability to understand solutions being proposed and how existing solutions can be adapted to match evolving Quality operations and product data needs. He/She will actively manage business expectations and proactively work on closing any gaps while ensuring strategic principles are maintained. He/She will need to have good communications and interpersonal skills to convey complex information in a clear and concise manner to all stakeholders while acting as main technology leader towards our CHC M&S Quality organization and global technology leader for M&S Product Data Management.

Businesses scope:   Quality Assurance, Quality Control, HSE, Product Lifecycle Management - CHC sites (13) and CHC Markets

About you ​

Key Accountabilities (included but not limited)

• Defines and owns end-to-end Quality  and Product Management solution Roadmap in alignment with business stakeholders and Quality Solution Architect.

• Fully accountable on the delivery of the Quality / Product Management roadmap and all related management activities (i.e. budget, resources, performance) with special attention on strategic programs (i.e. QMS roll out and Product Data solution)

• Responsible for the set up and execution of the POD/Agile operating model of the Quality Management Product Line and Product Management Product Line.

• Supports overall Quality and Product Management analytics transformation journey

• Tracks comprehensive metrics to evaluate the effectiveness and efficiency of Quality Management products for CHC to deliver value

• Understand CHC business requirements (including analytics ones) for the various processes in the Quality and Product Management domain, ability to challenge, interpret and translate them into competitive product solutions

• Accountable in defining and delivering programs and deliveries for the target Quality Management portfolio and Product Management Portfolio

• Act as a technology leader in the domain of Quality and Product Management on behalf of CHC and main digital representative for CHC M&S organization

• Works in close collaboration with Service Performance Managers / Digital Operations teams securing appropriate SLAs for Quality Management solution are well stablish and respected

• Acts as extension of support them by providing L2 support on competitive advantage products

• Lead / Contribute on RPF / Partner selection process related to Quality Management project / product development and delivery.

• Works with CHC Global data organization to define and implement effective data governance (process / organization / tools) to support CHC transformation

• Instrumental on the short-, mid- and long-term sourcing of skills & talent definition from Sanofi and/or external parties whilst building relevant critical mass of skills required internally for CHC.

• Ensures Product technology system meets all controls to address applicable quality, regulatory (Data Privacy, GxP, SOX, etc.) and cybersecurity requirements

Education

Bachelor’s Degree (B.A.) or equivalent in Information Technology / Manufacturing or Engineering

Required knowledge and/or experience

• 10+ years of work experience, including 5+ years as a Quality Product Owner. Broad background in different sectors with a preference for previous FMCH experience
• On Hands experience on Quality Management tools at site level and on Data Management (product focus) tools
• Ideally PLM solution experience
• Experience managing transversal teams and leadership skills are required.
• Proven hands-on experience with modern technologies, development methods (Lean & Agile practices) and tools
• Proven experience from having led/steered programs in the Manufacturing / Quality Management domain.
• Strong communication, negotiation, and interpersonal skills
• Demonstrated conflict resolution & problem-solving skills in a global environment.

Language skills

• Fluent spoken and written English