Manager - Customer Facing Effectiveness

Customer Facing Effectiveness (Go-To-Market)

• Location: Bogotá, Colombia

About the job

Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? As Customer Facing Effectiveness (Go-To-Market) within our global Go-To-Market-Capabilities (GTMC) Team, you’ll design, manage, and analyze data-driven incentive plans, support localization by allocating sales targets, manage incentive simulations based on global policies, track performance using KPIs for sales effectiveness, and ensure global alignment of incentive processes within the Customer Facing Hub.

Main responsibilities:

• Design Incentives: Design, manage, and analyze incentive plans and focus on setting data-driven sales targets.
• Lead customer profiling and segmentation analysis ensuring a robust analysis to define target segments that are aligned with business objectives.
• Lead resource allocation and call planning analysis ensuring resource allocation strategies are based on segmentation insights to maximize sales force productivity.
• Engage Countries: Support countries in the localization of incentive plans by managing the allocation of targets to sales territories.
• Lead performance tracking and reporting: Lead creation of dashboards, creation and analysis of KPIs, to track and monitor sales force effectiveness and efficiency
• Drive Global Process Excellence: Ensure processes are aligned based on best practice ways of working to efficiently and effectively manage incentives.
• Maintain effective relationship with the end stakeholders within the allocated GBU and tasks – with an end objective to develop education and communication content as per requirement.
• Collaborate with other Customer Facing Hub Managers to ensure right data is being tracked and reported on for core processes (segmentation, incentives, ...).
• Secure adherence to compliance procedures and internal/operational risk controls in accordance with all applicable standards.
• Support delivery of projects in terms of resourcing, coordination, quality, timeliness, efficiency, and high technical standards for deliveries

About you

• Experience: Previous experience within commercial operations.
• Soft and technical skills: Ability to leverage networks, to develop people, act for change, strong project management and planning skills. Knowledge of industry-specific trends and market dynamics is a plus. Strong analytical and financial skills.
• Languages: Excellent knowledge of English language (spoken and written).

Why choose us?

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
• You’ll be part of leading the first experiences a job seeker has with Sanofi and ensuring it is best-in-class and driving conversions.
• You’ll be part of a truly diverse cross-cultural team and can have real business impact.
• Flexible working policies, including up to 50% remote work.
• Private medical care, life and health insurance, and gender-neutral paid parental leave
• Colombia is one of Sanofi’s key locations for new talents, having a big footprint with the Bogota HUB and its best-in-class operation.
• Mexico and Argentina Play an instrumental part in creating best practice and innovation within our 3 vaccines production plants.

PursueProgress. Discover Extraordinary.

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

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