Job title: Customer Experience Partner (Medical Representative), Diabetes,

• Location: Nógrád, Jász-Nagykun-Szolnok and Heves counties
• Job type: Full time, Permanenet

About the job

Ready to push the limits of what's possible? Join Sanofi in one of our corporate functions and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world.

As Customer Experience Partner within our Established Products Team, you'll orchestrate all customer interactions using diversity of messages and channels to deliver a superior customer experience and inspire them to provide best solution for our patients. This role combines both digital and in-person interactions, utilizing various digital tools to enhance customer engagement alongside traditional face-to-face meetings. The ideal candidate will be responsible for promoting Sanofi's products to healthcare professionals, building a strong customer relationship, and achieving sales targets.

Main responsibilities:

Customer Engagement:

• Promote Sanofi products to healthcare professionals in assigned territory

• Present compelling product information and clinical data to build trust and demonstrate value

• Capture and relay customer insights to develop targeted communication strategies

• Collaborate with internal teams to create effective customer journeys and execute tactical plans

Omnichannel Strategy Implementation:

• Utilize various sales channels with the special attention for digital channels (virtual meetings, webinars, email, social media) to engage with HCPs, ensuring optimal timing, format, and content for communication.

• Align digital activities with the omnichannel strategy to enhance HCP experience and achieve business objectives.

Data-Driven Decision Making:

• Leverage analytical tools and platforms to track engagement metrics and sales performance.

• Analyze data to optimize interactions, identify opportunities, and differentiate customer experiences.

Knowledge Management:

• Maintain current medical knowledge of responsible products and apply it effectively during interactions.

• Stay informed about digital communication best practices, evolving regulations, and new digital tools.

About you

• Education: University degree in the field of Medical and Health Sciences, Pharmacy, Biology or Chemistry.

• Experience and specific knowledge:

• It is a great opportunity for you now, even if you have no pharma sales experience BUT you are ready to learn a mix of 21st century sales techniques

You have excellent chances to work with us, if you have:

• A truly transformative mindset,

• Strong ambition to use digital tools, to use AI

• Ability to understand business environment and climate and generate new opportunities.

• Ability to pro-actively engage others; high level drive, passion, and ambition for optimal results; ability to challenge the status quo and propose/develop fresh approaches,  

• Strong, fluent and ready-to-use-regularly English language skills (written and oral).

Must have-s to this job:

• Ability to manage commercial activities for a diversified portfolio.

• Self-motivated, goal-oriented, and able to work independently.

• Excellent interpersonal skills to negotiate, communicate, present, persuade and argument among internal teams, KOLs, healthcare decision makers, physicians.

• Good analytical skills and ability to prioritize; ability to work on their own initiative and make

• Strong organizational skills and the ability to manage a territory effectively.

• Fluent in Hungarian

• Valid driver’s license and willing to travel extensively within the assigned territory.

Why choose us?

• We offer comprehensive training and development programs

• Opportunity to work with a global healthcare leader

• Professional growth in a dynamic environment

• Competitive compensation package

#LI-EUR