ServiceNow Developer

Location: Budapest, Váci Greens

Hybrid working

About Sanofi

We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives.

Join an Award-Winning Team at Sanofi Budapest Hub!

Be part of something exceptional. Our Budapest Hub has been recognized for workplace excellence, innovation, and our commitment to putting people first. See the full list of our awards at the end of this posting.

About the job

The ServiceNow developer will create governance standards and processes, validate data accuracy, and develop documentation for multiple modules.  The Administrator will work closely with the Architect to take direction and help create an environment of empowerment for the internal team. This position involves frequent interaction and collaboration with a variety of IT and business team members, assist with processes, developments, requirements gathering, upgrades and cloning and provide any needed guidance, support, and maintenance on the ServiceNow platform. The role(s) will take direction from the platform architect and platform leader.

Main responsibilities

• Configure and enhance core ServiceNow applications including Service Catalog, Service Portal, Knowledge Base, and Reporting
• Resolve business incidents and service requests independently, ensuring platform stability and user satisfaction
• Collaborate with business stakeholders to gather requirements and translate them into effective platform solutions
• Load, maintain, and manage data integrations between ServiceNow and other enterprise systems
• Participate in feature deployments and platform releases, ensuring development standards and code quality are met
• Identify and implement opportunities to improve platform health and overall quality
• Work closely with the platform architect to support an empowered, high-performing internal team

About you

• Experience: Proven experience as a ServiceNow developer or administrator, with hands-on expertise across multiple IT modules (ITSM, ITOM, ITBM, HRSD, CSM or similar)
• Technical skills: Strong development skills in JavaScript; experience with Flow Designer, Integration Hub, and REST APIs; familiarity with LDAP, Active Directory, and Agile/Scrum methodologies
• Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
• Certifications: ServiceNow CSA, CAD or equivalent certification is a plus; ITIL familiarity is an advantage
• Soft skills: Strong communicator, collaborative team player, able to manage multiple priorities in a fast-paced environment

What We Offer

• Opportunity to contribute to a company that is a leader in healthcare and pioneer in digital transformation
• Endless opportunities to grow your talent and drive your career, locally or internationally
• Comprehensive rewards package that recognizes your contribution
• Extensive health and wellbeing benefits including high-quality healthcare and wellness programs

Office of the Year 2025 – Evolution Award
Our most recent award – Sanofi is recognized for creating an innovative workspace that supports collaboration and adaptability.

Marketing Diamond Award 2026 – Employer Branding
One of the highest honours at Hungary's prestigious Marketing Diamond Awards, recognizing excellence in employer branding.

BSC Investor of the Year 2025
Awarded by HIPA, ABSL Hungary, and AmCham Hungary for our contribution to Hungary's business services sector.

PwC Workforce Preference Survey 2025 – Top 3 Most Attractive Employers
Ranked 3rd among the most attractive employers in Hungary.

Hungarian Employer Branding Awards 2025 – Gold & Silver
Best Strategic Employer Branding Campaign (Gold) and Best Employer Branding Campaign in the Pharma Sector (Silver).

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