Workday Operations Generalist (French speaking)

Sanofi Business Operations is a global organization, fully integrated with multiple Service Towers focused on quality service delivery. Our mission is to provide efficient, effective, and people-centric solutions to make work easier for Sanofi employees, customers, and suppliers.

Our Team

The People Services department is a dynamic team dedicated to delivering top-tier HR support and solutions. We ensure smooth execution of HR processes across the employee lifecycle while prioritizing service quality and compliance. We closely collaborate with teams across People & Culture, Legal, Digital Services, CoEs, Payroll, and other support functions to drive a seamless employee experience.

Within the Budapest Hub, People Services covers the following areas at a European or global scale:

• People Lifecycle Management

• Knowledge Base & Employee Query Handling

• External Workforce Management

• Global Learning Services

• Quality, Performance, Employee Master Data & Reporting

• Mobility Services

In this hybrid role, reporting to the People Services Manager for France, you will support both employee lifecycle processes and reporting tasks. You’ll act as a primary contact for HR operations, supporting processes such as onboarding, job changes, offboarding, and HRIS updates while also contributing to HR reporting, data accuracy, and process optimization. You will have the opportunity to drive change, recommend improvements, and support a future-ready HR service model.

MAIN ACCOUNTABILITIES

Operations & Lifecycle Management

• Coordinate and manage employee lifecycle activities in Workday and other systems (hiring, onboarding, job changes, offboarding, etc.)

• Ensure timely creation and processing of contracts and other employment documentation

• Maintain accurate employee records across all relevant HR systems

• Provide frontline support for employee queries via ServiceNow and direct communication (phone, email)

• Administer data changes and ensure lifecycle activities are performed in compliance with GDPR and local labor laws

• Collaborate with multiple stakeholders to deliver a seamless HR experience

• Participate in onboarding and training of new joiners in the team

Reporting & Data Management

• Responsible for generating and managing HR reports in the local payroll system (SAP SARIF), ensuring data accuracy and compliance

• Contribute to data quality by maintaining and reviewing employee master data

• Support the preparation and delivery of regular HR reports and dashboards

• Assist in performance tracking, process metrics, and service level monitoring

• Identify opportunities for improving data handling and reporting efficiency

Continuous Improvement

• Proactively suggest improvements to eliminate redundant or manual processes

• Support and promote digital tools and self-service usage across the organization

• Participate in local/global projects focused on process transformation and digitalization

• Contribute to knowledge base updates and ensure knowledge is effectively shared across teams

• Support efforts to reduce query volumes by enhancing Level 0 (self-service) and improving resolution at Level 1

EXPECTED SKILLS

Functional

• Good understanding of HR operations and employee lifecycle processes (preferred)

• Knowledge of data privacy standards (e.g., GDPR)

Technical

• Proficiency in MS Excel (advanced level is essential)

• Experience in SAP

• Experience with HRIS tools such as Workday, ServiceNow (advantageous)

• Comfortable with data reporting and handling large sets of information

Interpersonal

• Strong customer service orientation with a solution-focused mindset

• Excellent communication and collaboration skills

• Ability to prioritize tasks in a fast-paced environment

• Attention to detail and commitment to quality

• Proactive, self-motivated, and able to work independently

BACKGROUND AND EXPERIENCE

• Bachelor’s or Master’s degree in HR, Business Administration, or related field

• Experience in HR Operations, Shared Services, or similar roles

• Fluency in French and English (min. B2-C1) is essential; additional European languages are a plus

Why choose us?

• Bring the miracles of science to life alongside a supportive, future-focused team.
• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention, and wellness programs and at least 14 weeks’ gender-neutral parental leave
• Flexible home office policy
• Join a great community & special event (Weekly Yoga/Pilates classes, Monthly Board Game Nights, Summer Events, Well-Being Lectures & Sport Clubs)

PursueProgress. Discover Extraordinary.

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

Discover our Code of Conduct, that serves as the moral compass that guides us when chasing the miracles of science to improve people’s lives. Please ensure to have read this document, before applying.

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