Patient Engagement Lead - Dermatology, Immunology Franchise

Job Title: Patient Engagement Lead - Dermatology, Immunology Franchise

Location: Cambridge, MA

About the Job

This role involves driving end-to-end patient engagement experience for Amlitelimab (as the first Derm Immunology launch), combining project management expertise with change management leadership. Reporting to the TA Head, Dermatology, this position serves as the critical link between global digital initiatives and business implementation, ensuring patient-centered solutions are delivered across the entire patient journey.

We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.

Main Responsibilities

Project Management (40%)

• •Working with Digital Lead Immunology, co-lead the development and execution of Amlitelimab Patient Engagement programs/experience from conception to implementation with the objective to maximize Time To Patient Peak on therapy (TTPP).

• •Co-develop experience strategy, roadmap and success criteria working hand in hand with Global digital and Business teams to prioritize features and requirements to maximize business impact and patient needs

• •Represent the Brand voice for all its labeling, risk management activities, customer training, and related post-market surveillance activities.

• •Collaborate with stakeholders and manage expectations on product development and deliveries. Engage with cross-functional teams (business, commercial, medical affairs, clinical affairs, cybersecurity, privacy, pharmacovigilance, legal team and more) to deliver safe and effective products that excel in performance and usability.

• •Analyze and solve operational barriers affecting program delivery, with a focus on understanding root causes and driving forward opportunities to enhance productivity and efficiency

• •Establish KPIs and metrics to measure program effectiveness

Change Management (60%)

• •Develop and implement change management strategies to support adoption of new patient engagement initiatives including communication plans, stakeholder management, and training programs, to help digital and business teams adapt to new digital tools and processes

• •Assess organizational readiness and develop plans to address resistance

• •Work closely with digital team, GTMC, business teams, and senior leadership to coordinate change management activities and ensure a clear understanding and consensus on change objectives and plans among all stakeholders

• •Advocate for patient-centered design in all initiatives

About You

Key profile attributes

• >10 years of experience in healthcare/pharmaceutical industry with focus on patient engagement

• Demonstrated experience in project management and change management

• Demonstrated strong understanding of digital health solutions and patient journey mapping

• Experience working in cross-functional and matrix environments

Qualifications:

• Bachelor's degree in life sciences, marketing or business required; advanced degree preferred

• >8 years of relevant pharmaceutical/biotech industry experience

• Ability to travel up to 40% of the time, including some weekends and hold valid international passport

Why Choose Us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.