People Services Generalist

About the job

At Sanofi, we chase the miracles of science to improve people’s lives. All our decisions are taken with our most important stakeholder in mind – the patients.

Having a rich history of innovation that dates back over 100 years, Sanofi more than ever stays true to its commitment to transform the practice of medicine by providing potentially life-changing treatments and the protection of life-saving vaccines to millions of people. This history includes the first treatments for many rare diseases and the establishment of standards of care in diabetes and cardiovascular disease. Sanofi’s commitment to public health has helped protect hundreds of millions of people from influenza every year for decades and pushed polio to the brink of eradication, while its scientific vision has led to breakthrough innovations in the treatment of inflammatory diseases.

~ 43.07Bn€ Net Sales FY23

~ 90 countries

~ 91K employees

~ 59 manufacturing sites

~ 20 R&D sites

Our Team

The People Services Generalist will be responsible for supporting employee lifecycle management, ensuring best-in-class service for Sanofi employees. This role involves executing core People Services processes within the legal framework and Sanofi's corporate policies, while maintaining adequate control and minimizing associated risks.

Key Responsibilities:

1. Employee Lifecycle Management:

· Support onboarding, job changes, and offboarding processes

· Assist in contract creation, employee data updates, and termination activities

· Coordinate asset collection during offboarding

· Manage external workforce data in internal systems (e.g., CREW, Snow, Parade)

2. Data Management and Reporting:

· Maintain accurate employee data in Workday and related systems

· Support data quality monitoring, analysis, and auditing

· Prepare periodic and ad-hoc reports

· Ensure compliance with data security protocols and GDPR

3. Query Handling and Customer Service:

· Address employee inquiries through One Support platform (ServiceNow)

· Handle L1 and L2 queries related to People Services topics

· Maintain knowledge databases and support knowledge transfer activities

4. Compliance and Documentation:

· Ensure adherence to Sanofi policies, guidelines, and mandatory internal controls

· Maintain personnel files (digital and physical) and conduct monthly audits

· Support document management related to the employee lifecycle

· Assist in providing documentation for audits and external entities

5. Process Improvement:

· Contribute to continuous improvement initiatives and automation efforts

· Assist in updating standard operating procedures (SOPs) and work instructions

· Support testing of new functionality in Workday and other systems

6. Stakeholder Coordination:

· Collaborate with internal stakeholders (P&C, Legal, COEs, Facilities, etc.)

· Coordinate with external partners (Payroll and T&E BPO partners)

· Ensure compliance with Service Level Agreements (SLAs)

Qualifications:

· Bachelor's degree in HR, Business Administration, or related field

· 1-2 years of experience in HR or related field (2+ years preferred)

· Proficiency in English (advanced level) required; local language skills advantageous

· Experience in a multicultural environment is a plus skills and competencies:

· Basic understanding of HR processes and activities

· Proficiency in Microsoft Office, particularly Excel

· Familiarity with HR tools (e.g., Workday, ServiceNow) is advantageous

· Strong attention to detail and ability to meet deadlines

· Excellent communication and interpersonal skills

· Customer service orientation and problem-solving abilities

· Adaptability, teamwork, and willingness to learn

· Awareness of data privacy rules (e.g., GDPR) is beneficial

Pursue Progress, discover Extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!