People Services Specialist

About the job

At Sanofi, we chase the miracles of science to improve people’s lives. All our decisions are taken with our most important stakeholder in mind – the patients.

Having a rich history of innovation that dates back over 100 years, Sanofi more than ever stays true to its commitment to transform the practice of medicine by providing potentially life-changing treatments and the protection of life-saving vaccines to millions of people. This history includes the first treatments for many rare diseases and the establishment of standards of care in diabetes and cardiovascular disease. Sanofi’s commitment to public health has helped protect hundreds of millions of people from influenza every year for decades and pushed polio to the brink of eradication, while its scientific vision has led to breakthrough innovations in the treatment of inflammatory diseases.

~ 43.07Bn€ Net Sales FY23

~90 countries

~ 91K employees

~ 59 manufacturing sites

~ 20 R&D sites

Our Team:

People Services Generalist  (External Workforce) will play a key role in supporting the External Workforce Management process.

This role focuses on ensuring smooth onboarding, changes, and offboarding for external workers, while maintaining data quality, ensuring compliance, and supporting process improvements. The position will report to the People Services Manager in Chengdu and collaborate with various internal teams including Customer Service, Legal, Procurement, and local People Services teams.

Main Responsibilities:

• Coordinate the onboarding and offboarding process for external workers.

• Manage and maintain accurate External Workforce data in internal systems (e.g., CREW, Snow, Parade).

• Support contract administration and ensure asset recovery at offboarding.

• Address operational issues and escalate when needed.

• Monitor data quality and prepare reports as required.

• Ensure compliance with Sanofi policies and data privacy regulations.

• Generate process documentation (DTP) and knowledge sharing.

• Support continuous improvement initiatives and automation efforts.

• Develop and maintain standard operating procedures (DTPs) in processes, while identifying and driving opportunities for efficiency or automation

• Handling L2 Queries (tickets) from employees regarding ELC topics in a timely and quality manner.

About You

Experience:

• 1–2 years of experience in HR operations or People Services, preferably in a shared services or multinational environment.

• Exposure to External Workforce Management processes is a plus.

Soft Skills:

• Strong organizational and time management skills.

• Team-oriented, with a proactive and customer-focused mindset.

• Problem-solving attitude and attention to detail.

Technical Skills:

• Proficient in HR tools (e.g., Workday, One Support, Crew) and data management.

Education:

• Bachelor’s degree in a relevant field.

Languages:

• Proficiency in English (advanced level).

• Local language proficiency (if required).

Pursue Progress, discover Extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN videoand check out our Diversity Equity and Inclusion actions at sanofi.com!