Continuous Improvement Lead

Our Team:

This position is part of Sanofi Business Operations, within Process Excellence & Innovation organization and reporting to the Head of Continuous Improvement.

Process Excellence & Innovation (PE&I) drives continuous improvement and process excellence, ensuring existing service towers adopt a standard framework, methodologies, and tools to deliver upon end-to-end process excellence ambition.

The role will provide Continuous Improvement leadership to help standardize and transform our end-to-end process. The role is focused on complex initiatives, that can span transversally across end-to-end process areas and regions, in an environment with a high degree of interdependancy.

Main responsibilities:

• Provide Continuous Improvement (CI) guidance to Business Operations department.

  • Maintain and promote the CI framework.

  • Contribute to Business Operations CI Program, especially during assessment, design and execution phases.

  • Provide consultancy, mentoring, coaching to CI initiatives.

  • Lead CI initiatives, especially the transversal ones. Develop and provide supporting tools and methodology.

• Disseminate CI culture across Business Operations department

  • Design and execute CI training programs

• Contribute to CI governance with various stakeholders

  • Provide the right factual data to Process Owners so they can take the best decisions.

  • Identify and promote synergies across the different end-to-end process.

  • Liaise with other PE&I teams (e.g. Process Intelligence, Process Mining, Data, Automation, etc.) to reach the maximum of efficiencies.

About you

• Experience:

  • 8-10 years’ experience in GCC/ GBS / Shared Services industry or consulting industry.

  • Certification in CI methodology (Preferred Lean Black Belt).

  • Knowledgeable in business operations processes in scope (e.g. Finance, HR, Procurement, R&D, Medical)

  • Proven track record of impactful contributions to CI programs with tangible results

• Soft skills:

  • Excellent stakeholder management skills, including with Senior stakeholders

  • Excellent written and oral communication & inter-personal skills, ability to develop high-quality documents

  • Ability to lead and motivate team members with indirect reporting relationships across multiple geographies. through a CI journey.

  • Entrepreneurial mindset, and ability to work independently and take initiative under pressure.

  • Strong collaboration mindset with ability to work with a group of people with different functional expertise.

  • Adaptability to deliver in ambiguous context, flexible, comfortable with changes.

  • Efficient analytical skills, attention to details.

• Technical skills: Knowledge/certification on Continuous Improvement methodology (Preferred Lean Black Belt from non-manufacturing)

• Education: Bachelor’s degree (or equivalent) in Business Administration or equivalent

• Languages: Fluent in English is mandatory. Other language is a plus.