People Services Senior Generalist

About the job

We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?

To provide an effective and efficient service to P&C colleagues and the business in HR systems as Tier 2 support, Employee Life Cycle and production of management information to aid organization design activities, HR information provision and HR service delivery.

What you will be doing

• HR SYSTEMS

• Provide Tier 2 Support for Workday related queries.

• Oversee and maintain Core employee data on Workday.

• Carry out system administration activities – e.g. system/data checks fault-finding and resolution.

• Support others using systems – e.g. Educating / Training and producing user guides.

• Take action as directed by Manager on HRMS requirements/activities.

• Responsible for ensuring the security and confidentiality of sensitive data. This covers data such as absence, turnover, grades, and job evaluation/salary/bonus figures. Ensure provisions of the Data Protection Act are followed.

• Configuring data and creating, maintaining and updating report specifications / templates.

• To maintain healthy employee relations and continually support users and various stakeholders on the use of HR Systems

• EMPLOYEE LIFE CYCLE

• Regularly validate and audit employee files.

• Collate data for regular statistical reports on HR information by collecting, analyzing, and summarizing data.  

• Provide basic advice on the policies and procedures to employees and managers.

• Submit monthly payroll inputs as per management instructions and employee requests.

• Complete Employee Life Cycle Management from hire to retire. 

• Support on HR Systems (Workday) for business and HR processes

• Tier 2 Support

• Handle employee queries related to people services process through the Tier 2 process.

• Assist with the planning, implementation, maintenance and documentation of all the Tier 2 process.

• Work within our ticketing system (OneSupport) to create detailed work logs and article documentation.

• Manage OneSupport tickets in a timely manner and ensure the SLA are followed.

• Prepare weekly dashboards and provide executive summary on weekly basis to the LT team.

• Work closely with the Tier 3 team and provide guidance whenever needed.

• ON/OFFBOARDING – All India

• Performing end to end on/offboarding activities for all the Headcount Functions.

• Provides consistent and effective communication regarding employee’s status and on/offboarding process.

• Closely monitors and ensuring the on/offboarding checklist are closed by respective stakeholders.

• Attends to all queries and concerns pertaining to the on/offboarding process.

• Assist with global initiatives pertaining to offboarding.

• About you

• Must have experience in ticketing tool like One Support, ServiceNow

• Should have experience in Workday application

• Knowledge of the latest tools and techniques in Human Resources

• Demonstrate a good knowledge and understanding of HR Operations

• Excellent verbal and written communication skills

• Proficient in MS Office (e.g. Word, Power point & Excel)

• Strong interpersonal skills

Why choose us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.

• Opportunity to work in an international environment, collaborating with diverse business teams and vendors, working in a dynamic team, and fully empowered to propose and implement innovative ideas. 

PursueProgress. Discover Extraordinary.

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!