Credit Risk Management Specialist

Hiring Manager: Customer Invoice to Cash, Turkey & Levant, Lead

Job location: İstanbul

Contract Type: Fixed Term (1 Year)

This role is placed under Business Operations – Customer Invoice to Cash department. The main responsibilities will be under collection, cash application and credit management.

The role directly reports to the Head of Customer Invoice to Cash Turkey & Levant.

About the job

Main Responsibilities

• Writing to export customers about delays, solving the problem with the relevant person from the sales department if necessary. Sending the open account statement of Export customers to the relevant department

• Sending e-mail SoA through HRC /SAP * PDC

• Moving the TXT file to local and HRC server -ecash * PDC

• Checking if all PDCs Weighted of Average alignes with customers' due dates

• Managing return checks - PDC (FTR04) processes

• Managing bounced check – PDC processes

• Checking PDC Customer accounts if there is any overdue by EoM

• Checking blocking orders who send the list CRS team + Requesting Payment from Customer

• Preparing and sending out Crif List

• Managing any issues, tickets we receive through systems

• Following up LoGs-  Request renewal & cancelation etc.

• Following up claims

About you 

• Minimum Bachelor’s degree

• Great communication and interpersonal skills, with the ability to build strong relationships at all levels of the organization and with external parties

• Strong solutions orientation for business support

• Proven ability to collaborate across matrix lines

• Analytical and problem-solving skills

• Fluent in English and Turkish

What Sanofi Can Offer You

• Benefits to enhance your life journey

• Development opportunities to own your future

• An open and inclusive environment where you can be yourself

• Social activities and wellbeing programs to support your life

We chase the miracles of science to improve people’s lives.

We are Sanofi, an innovative global healthcare company. We chase the miracles of science to improve people’s lives.

Our team, across some 100 countries, is dedicated to transforming the practice of medicine by working to make the impossible into the possible. We provide potentially life-changing treatment options and life-saving vaccine protection to millions of people globally, while putting sustainability and social responsibility at the center of our commitments.

We are one of the largest pharmaceutical companies in Turkey, serving public health for with more than 1,600 employees. Adding value to local economy and development in Turkey, we offer a broad range of products including innovative therapeutic solutions, biotechnological pharmaceuticals, vaccines, and consumer healthcare products.

Our factory in Lüleburgaz is one of the leading pharmaceutical manufacturing plants in Turkey. It is also among the top three Sanofi production sites worldwide in terms of its manufacturing capacity. Our manufacturing site, produces high-quality pharmaceuticals in many different forms in accordance with global health standards, and develops generic medicine at its on-site R&D Center.

Pursue progress.

Discover extraordinary.

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles.

So let’s be those people.

Let’s explore more, and share a purpose, as well as our skills. Let’s reinvent healthcare, chase change, and embrace new ideas. Let’s take bigger risks and find better solutions for the people we help.

Let’s pursue progress.

And let’s discover extraordinary, together.