Manufacturing and Supply
Where the
miracles of
science are made
a reality for patients

Job Title: Quality Operations Continuous Improvement Specialist

Location: Framingham, MA

About the Job

We deliver 4.3 billion healthcare solutions to people every year, thanks to the flawless planning and meticulous eye for detail of our Manufacturing & Supply teams. With your talent and ambition, we can do even more to protect people from infectious diseases and bring hope to patients and their families. 

Quality Assurance (QA) Operations is responsible for quality oversight of operations at Sanofi MA BioCampus facilities. QA’s main responsibility is to ensure adherence to cGMPs during manufacturing operations through partnership with the site and direct engagement with daily operations activities. The QA Process-Centric Unit (PCU) is a team that is responsible for the 24hour QA performance of a defined manufacturing area to support operations and drive continuous improvement.

The Continuous Improvements (CI) Specialist role is to drive industrial excellence to achieve the PCU’s strategic objective and performance ambition. The CI Specialist brings a high level of expertise and leadership in lean methodology, industrial performance, digital solutions, transformation and change management.

Main Responsibilities:

The main impact expected for the CI Specialist is to support the L1 PCU and L2 QA Operations team in performance and continuous improvement actions

• Continuously analyses the performance of the PCU and supports the performance & continuous improvement actions.

• Contributes to the definition of the PCU's trajectory with the PCU Manager and other CI Specialists in line with the site's compelling business needs.

• Build, maintain and govern SMS standards used by the PCU to drive performance.

• Improve data governance at PCU level.

• Create, maintain capacity modeling for the QA Operations team to monitor efficiency and impact of CI initiatives and projects.

• Project Manage CI Level 2 projects

Performance

With the PCU Leads, develop the PCU's performance plan (duration less than 1 year, action carried out by the PCU and specific to the PCU).

• Collects and analyses performance data directly from Gemba or through digital systems (deviations from standards, improvements, etc.)

  • Performs the cost analysis and confirms the capture of gains

  • Monitors the performance of actions identified and the achievement of outcomes, managing roadblocks & risk management

• Executes and supports team members to execute CI initiatives and projects under the direction of department management

• Ensures CI initiatives are delivered on-time and within established budgets, while delivering the committed value to the PCU performance

• Leads the  continuous improvement meetings at L1 PUC & L2 level

• Provide leadership and structure to monitor PCU performance initiatives with quantified outcomes

• Through a strong Gemba presence, conducts regular Gemba's to coach the teams on waste identification and perform confirmation processes.

• Contributes to the network with the community of continuous improvement specialists to align practices and advance SMS standards

About You

Expectations

• Achieve SMS certification intermediate level within 6 months

• Ability to analyze and make data driven proposals.

• Ability to coordinate multiple CI programs/projects

• Capability in data analysis and diagnostics

• Good knowledge of plant operations

• Strong communication skills

• Ablility to lead teams in a matrix organization

• Ability to influence at multiple levels within an organization

• High level of autonomy

• Problem Solving-solving skills

• Strong Computer Literacy

• Field approach and relational ease

• Good communication skills

• Ability to prioritize and decide

• Results/solutions/customer oriented

Education:

• Associate's degree and 8 years of experience, or a bachelor’s degree and 6 years of experience, or a master's degree and 4 years of experience, in Business, Engineering, Operations, Biology, Chemistry, or other similar relevant disciplines, preferably within a GMP manufacturing setting

• Fluent English spoken and written

All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.

Pursue Progress. Discover Extraordinary.

Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what’s never-been-done-before. You’ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people’s lives? Let’s Pursue Progress and Discover Extraordinary – together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.

Watch 'One day at Sanofi' and check out our Diversity Equity and Inclusion initiatives at sanofi.com