Candidate Care Coordinator

Job title: Candidate care coordinator

• Location: Bogota

About the job

Ready to push the limits of what’s possible? Join Sanofi’s talent team and you can play a vital role in the performance of our entire business while helping to make an impact on millions around the world.

This is an opportunity in our Global Talent Services function at Sanofi Hubs. Sanofi ‘Hubs’ are where our key strategic business operations are hosted providing centralised services across Global Medical, Finance, People, Procurement, Digital, R&D and more.

Our Vision: We deliver best-in-class enterprise solutions and be the catalyst for modernization and transformation, enabling Sanofi to chase the miracles of science. Hubs are synonym to GBS/GCC that is widely known in the industry.

Global Talent Services is one of our key service lines in Hubs part of Chief Talent Office that helps provide E-2-E Talent Acquisition services globally to businesses spread across General Medicines, Specialty care, Vaccines, R&D, Manufacturing from Hubs across regions in proximity. This role will be responsible to coordinate, schedule, close admin work to facilitate hiring  for North America, Lat Am & Canada in managing the volume hiring needs. Across 2023/2024 our last few years average hiring volumes has been in the region of 3000+. This is subjected to growth as we expand our launches in the region. You will be responsible to assist in hiring the best talent for Sanofi and do this while providing world class candidate experience

We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?

Main responsibilities:

• Execute the candidate care strategy as communicated by the Candidate Care Partner, supporting the Candidate Care Partner in delivering exceptional candidate experiences.​

• Proactively engage with candidates throughout the recruitment lifecycle (eg: interview scheduling, post offer support) , utilizing preferred communication channels to provide timely updates, answer questions, and gather feedback.​

• Administer and collect candidate satisfaction surveys, analyzing feedback to identify areas for improvement within the candidate journey.​

• Contribute ideas and recommendations to the Candidate Care Partner for process improvements, leveraging technology and data-driven insights to optimize candidate interactions.​

• Collaborate effectively with both recruiters in hubs and in market to ensure candidate care practices are aligned with regional guidelines and best practices.​

• Contribute to the development and maintenance of a comprehensive candidate knowledge base and resources, providing easy access to information and support throughout the recruitment process.

About you 

You are a highly motivated and experienced recruitment professional with a proven track record of success in leading and managing global recruitment teams, operating within a global business services environment and building new capability in talent teams. You are passionate about delivering exceptional experience and are driven by a desire to continuously improve recruitment processes and outcomes. You are a strategic thinker with a strong understanding of the talent acquisition landscape and are adept at building strong relationships with stakeholders at all levels.

Experience: 

• Proven track record of success in providing admin and scheduling in recruiting the best talent

• Experience working with a global Centre of Excellence and driving standardization across multiple locations. 

Soft and technical skills:  

• Exceptional  communication and strong candidate and stakeholder management skills. 

•  Deep understanding of recruitment best practices, processes, and technologies, including experience with scheduling tools

Education: (ask for qualifications only if they are essential for performing the role)

Languages:  English & Spanish/Portuguese

Why choose us?

• Bring the miracles of science to life alongside a supportive, future-focused team. 

• Be a part of a dynamic and collaborative global team, influencing and shaping recruitment and sourcing strategies across the organization. 

• Drive innovation and implement cutting-edge recruitment and sourcing technologies/ methodologies to attract top talent in a competitive market. 

• Make a real impact on Sanofi's mission by connecting the best talent with opportunities to improve people's lives. 

PursueProgress. Discover Extraordinary. 

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together. 

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.  

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!