Senior Sales Order Management Analyst

Department: Sanofi Business Services, Order to Cash

Location: Budapest, Hungary

Our organization in Sanofi is growing fast, and we're always looking for talented professionals to join our Order to Cash service line. Apply to this "Evergreen" job ad, and we'llget in touch with you when a suitable opportunity comes up for you!

Why join our team? 

Our Order to Cash (O2C) team aims for excellence, equipping Sanofi with a robust core model, seconded with best of breed digital solutions embedding artificial intelligence and machine learning functionalities. 

Our international presence, our ambition to become a global reference player for all order to cash related processes mean that our team works on a variety of projects with opportunities for a rich mix of work. This leads to a challenging and stimulating professional experience full of growth and learning. 

We offer a diverse and dynamic environment that’s growing at pace. Over thepasttwoyears, Sanofi Business Operations (BO) has doubled in size and increasedits scope.

AsonedepartmentwithinBusiness Operations, we’realso part of something much bigger. This provides opportunities for learning, growing, job moves and a diversified, fulfilling career. 

Our function at a glance:

Our O2C team tohandle the followingactivities: 

Master data Management

Sales orders Management

Requests and Disputes Management

Credit Risk and Credit Data Management 

Collections and Customer Contact Management

Cash Application and Receivables Management 

AR relatedMonth-end Closing, Reporting and Non-tradeInvoice Management 

These operations arecritical for customers & patientsproductsfulfillment, accurate accounting, generating cash flow, customer satisfaction.

Connect with us if you are… 

• An expert in global processes (master data, sales orders administration, claims, credit, collection, reporting, process mining and data analytics), looking to share your knowledge.

• A professional who thrives in an international environment, where you can develop your talent and realize ideas and innovations within a dynamic team of experts.

• An agent for change, looking to develop new ways of working and driving company performance through continuous improvement that increases the company’s working capital.

• A person eager to be part of our transformation to make Sanofi best in class, while contributing to the company’s results so they can be reinvested to support our purpose: We chase the miracles of science to improve people’s lives.

JOB PURPOSE:

Sanofi is seeking an experienced Senior Sales Order Management Analyst to join our dynamic team. In this crucial role, you will leverage your expertise to ensure our sales orders meet all regulatory requirements, manage essential documentation, oversee the entire order process.You will work closely with our Logistics team to facilitate efficient order preparation and transportation and collaborate with the Sales and Operations Execution team for product allocation. Your advanced analytical skills and deep understanding of order management processes will be vital in maintaining smooth operations and compliance across our global order management activities.

Main responsibilities:

• Responsible for managing the sales order compliance process. This includes tasks such as licence assignment and verification, ensure controls compliance.

• When required, block the order for delivery or billing and responsible to follow up to remove delivery block as appropriate when issue is resolved and liaise with the impacted stakeholders (e.g. Distribution)

• Monitor orders blocked and perform modification upon requests from the relevant stakeholders (e.g., delivery date change, quantity change, etc.) identify the reason associated and document the changes done

• Handle documentation processes e.g. checking and validating country specific,international documents, determiningoptimal documentation requirements. 

• Liaise with local responsible to ensure the proper execution of stock allocation that has been previously set-up into the system. Ensure the right coordination to manage the exceptions, reschedule backorders, and investigate possibilities to mitigate to limit out of stock (Delay deliveries, Short-Shelf-Life stock)

• Liaise with Logistics to ensure the deliveries and invoicing processes according to the expected lead times, and provide the necessary documentation for shipments

• Contribute to continuous improvement of order processing as required by Manager, Global Process Lead

About you:

Functional Skills

• At least 3- or 5-years Supply Chain experience with knowledge of global order processing and customer service or similar
• Advanced understanding of documentation and compliance for order processingOverall Order to cash knowledge including link with customer inventory management (essential)
• Strong problem solving, deductive and analytical skills (advantageous) 
• Good business acumen (advantageous) 
• Experience in process transition / process improvement project is an asset (advantageous)

Technical skills

• Hands-on experience of SAP (essential) preferably in S4 Han

• Extended practices of SD SAP module with different functionalities

• Knowledge of Microsoft Office and expertise of MS Excel (essential) 

• Strong understanding of customer inventory management

• Expertisein SAP GTS is a plus

• Experience with Case management tools (advantageous)

Interpersonal

• Ability to interact with internal and external stakeholders in issue resolution  

• Detail-minded, clear thinker, quick learner  

• Team player, able to work collaboratively transversally and with front line teams with good communication and end-to-end mindset

When joining our team, you will experience:

• Bring the miracles of science to life alongside a supportive, future-focused team

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention, and wellness programs and at least 14 weeks’ gender-neutral parental leave

• Flexible home office policy

• Join a great community & special event (Weekly Yoga/Pilates classes, Monthly Board Game Nights, Summer Events, Well-Being Lectures & Sport Clubs)

If the description fits your experience and sparks your interest, please apply so we can get in contact with you!

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.

Discover our Code of Conduct, that serves as the moral compass that guides us when chasing the miracles of science to improve people’s lives. Please ensure to have read this document, before applying.

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