Global Process Specialist - T&E

• Job title: Global Process Specialist - T&E

About the job

At Sanofi we chase the miracles of science to improve people’s lives. We are dedicated to making a positive impact on the lives of the patients and families we serve, and we accomplish our goals through world-class research and with the compassion and commitment of our employees. As we continue to transform the practice of medicine, the next chapter of Sanofi’s Play to Win strategy will require a focus on delivering transformation and simplification of our core processes, optimizing resource allocation and deployment to fuel business growth and investment in science. To facilitate this transformation, a new Business Operations Business Unit is being established, bringing together existing business service activities, and driving further expansion of centralized services at scale into a global unit, with a focus on driving simplification, efficiency, and productivity. This new Business Unit will enable the delivery of best-in-class business support capabilities across the organization, incorporating and engaging disparate teams from across areas such as R&D, M&S, the Corporate Functions and GBUs into new global Service Delivery Towers with initial services spanning Commercial, Finance, Procurement and People & Culture. Reporting to the Global Process Lead T&E, the Global Process & Solution Analyst T&E plays a critical role in supporting the development, execution, and transformation of Sanofi’s Source to Pay strategy. As Global Process & Solution Analyst T&E, the incumbent will be supporting the design, development, and governance of parts of the T&E process, a key L2 process in the organizations Source to Pay core model. The incumbent is responsible for analysing current processes and identifying improvement initiatives across the organization's global operations. This role involves working closely with regional and local teams and outsourced service provider to identify, develop, and implement best practices that enhance efficiency, quality, and consistency of processes worldwide.

Main responsibilities:

• Global T&E Tool expertise & advanced support: Perform Concur configuration activities (like creation/update of expense types, audit rules, forms and fields etc.) keeping standardization and global Core Model in mind. Creating test scripts and performing the testing.

• Act as highest support level an manage incidents and requests escalated by lower support levels while helping them to constantly improve their skills.

• Implementation of Change Requests: Assessment of Change Requests to determine global scalability or need based on legal requirements, optimization potential and effort vs. benefit.

• Project Management: Lead T&E projects in a professional manner and ensure to deliver the expected benefits in terms of efficiency, cost and quality. This includes involvement of relevant stakeholders, preparation of required documentation and initiation of change/communication activities.

• Card Management: Develop Core Model and work with card provider to improve the card programs regarding user experience and digitization.

• Data management and reporting: Create/edit/run global reporting, ensure integration of T&E/card date into data lake and utilization for KPIs and dashboards. 

• Process Analysis & Documentation: Analyse existing S2P processes to identify inefficiencies, bottlenecks, and areas for improvement. Assist in defining the process and scope of specific S2P sub-processes (level 2). Promote standardized and harmonized ways of working. Assist in the implementation of Core Model deployment in regions and monitor Core Model gaps. Collect and analyse data to monitor process performance and propose changes to Core Model design documents to enhance continuous improvement, compliance, efficiency, and user experience. Contribute to updating desktop procedures and process documentation (e.g., Signavio).

• Technology / Solution: Provide user support for digital solutions and process technologies (e.g., Coupa Module, Concur, SAP). Propose process and technology standards for the end-to-end process, for review by the Global Process Lead. Identify market trends, benchmarks, and best-in-class solutions. Provide recommendations to improve solution usage, user experience, and automation as part of continuous improvement.

• Continuous Improvement Management: Assist in executing core model improvement initiatives. Contribute to project timelines, risks, issues, and escalations. Ensure appropriate documentation is maintained and the continuous improvement process is followed. Inform stakeholders about process changes and benefits. Act with a mindset of continuous improvement and innovation within the organization.

• Performance Reporting: Contribute to the KPI/DQI/metrics definition and propose improvements if required. Support implementation of KPIs in respective regions. Monitor KPI targets and provide alerts to GPL when they arise. Support in the creation of KPIs requiring data expertise in operating field

About you:

• Experience: Experience in Source-to-Pay or Procure-to-Pay process ownership role. Demonstrated experience in process optimization, standardization, and change management. Experience of driving projects/initiatives, engaging/managing stakeholders and ability to deal with ambiguity. Experience in implementing source-to-pay technology solutions (e.g., e-procurement, spend analytics), international experience working with diverse cultures and global teams is preferred.

• Soft skills & Technical skills: Strong understanding of S2P processes at scale in a global context. Strong leadership and interpersonal skills. Excellent analytical and problem-solving abilities. Strategic thinker with the ability to translate strategy into actionable plans. Effective communicator with the ability to influence to drive adoption of standardized S2P processes

• Education: Bachelor’s or similar degree in business, Supply Chain Management, or a related field. Additional certifications in process improvement methodologies (Lean, Six Sigma) are an advantage.

• Language: Fluent in English (spoken and written)

Why Choose us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention, and wellness programs and at least 14 weeks’ gender-neutral parental leave.