Listening/Survey Research Analyst

Job title: Listening/Survey Research Analyst

Location: Hyderabad

About the job:

 At Sanofi we chase the miracles of science to improve people’s lives. We are dedicated to making a positive impact on the lives of the patients and families we serve, and we accomplish our goals through world-class research and with the compassion and commitment of our employees. As we continue to transform the practice of medicine, the next chapter of Sanofi’s Play to Win strategy will require a focus on delivering transformation and simplification of our core processes, optimizing resource allocation and deployment to fuel business growth and investment in science.

To facilitate this transformation, a new Business Operations Business Unit is being established, bringing together existing business service activities, and driving further expansion of centralized services at scale into a global unit, with a focus on driving simplification, efficiency, and productivity.

We are seeking a highly skilled Listening/Survey Research Analyst to join our dynamic Master Data Management Team. This role is crucial in driving our understanding of employee experiences and enhancing our engagement strategies. The ideal candidate will have extensive training in quantitative research, expertise in survey question design best practices, and the ability to translate HR data collection into actionable insights. In this role, you will design, configure, and manage employee listening surveys to capture insights that drive organizational improvement. You will also maintain online dashboards that convey findings and democratize the organization’s understanding of employee engagement levels. You will collaborate with stakeholders and program leaders to ensure surveys are aligned with strategic goals, analyze results, and deliver actionable insights. This is a critical role in enhancing employee engagement and fostering a data-driven culture. 

Main responsibilities:

• Design and configure surveys using listening technologies such as Peakon, Qualtrics, or similar systems. 

• Develop and refine survey questions to accurately measure employee opinions, experiences, and behaviors. 

• Test and troubleshoot surveys to ensure functionality and user experience. 

• Utilize statistical techniques to analyze data and identify trends, patterns, and correlations in employee listening datasets. 

• Provide issue resolution to current survey errors and trouble shoot with P&C stakeholders 

• Act as the primary contact point for survey-related inquiries from internal teams. Partner with People and Culture to interpret survey results and develop strategies for improvement. 

• Ensure data accuracy, integrity, and compliance with organizational policies and regulatory requirements. 

• Maintain confidentiality when handling sensitive employee data. 

• Monitor the effectiveness of surveys and recommend enhancements for future iterations. Stay updated on best practices in employee listening strategies and survey methodologies. 

About you:  

• Experience: 2+ years of experience in survey configuration. Workday Peakon Employee Voice Fundamentals required. Demonstrated proficiency in survey platforms such as Peakon or Qualtrics. Excellent project management skills with the ability to manage multiple tasks simultaneously. 

• Soft skills & Technical skills: Advanced skills in statistical software (e.g., SPSS, R, Python) and data visualization tools (e.g., Tableau, Power BI). Strong analytical and problem-solving skills, with the ability to assess complex situations and recommend effective solutions. Strong communication skills to present complex data insights in a clear and concise manner. Strong interpersonal skills, with the ability to build relationships and work effectively within cross-functional teams. Strong quantitative research skills, including statistical testing, causal inference, and A/B testing methodologies

• Education: Bachelor’s degree in business administration, Information Technology, Human Resources, or a related field. 

• Languages: Fluent in English (spoken and written)