Job title: ServiceNow Developer, Integrations

About the job

We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started? Our Team ServiceNow team is a multinational team that supports 70 manufacturing sites and all of Sanofi’s locations in 170 countries using ServiceNow.

What you will be doing:

We are looking for a passionate ServiceNow Integration Developer to join our dynamic Digital Hub in Hyderabad. This role offers the chance to Drive Innovation with next-gen integrations that streamline our global operations; Make a Real Impact on IT Service Management (ITSM), Cloud technologies, IT Operations Management (ITOM) & Human Resources Service Delivery (HRSD) using; Collaborate with Global Experts alongside top minds in Digital Technology & Sanofi’s cutting-edge Enterprise Architecture; Grow Your Skills through Continuous learning opportunities in the latest ServiceNow technologies and healthcare IT.Join us and be at the forefront of technological advancement, shaping the future of our Digital & AI landscape! 

Main responsibilities: 

• Assist in Solution Design: Design & Build ServiceNow integrations with Sanofi solutions to meet business requirements. 

• Development: Develop and configure ServiceNow APIs, endpoints, and flows. 

• Integration: Integrate ServiceNow with other enterprise systems and third-party applications, leveraging plugins, spokes, and configuring RESTful APIs and gateways. 

• Configuration: Configure ServiceNow modules, including ITSM, ITOM, HRSD, and CSM. 

• Compliance: Ensure all integrations comply with vendor Best Practices & industry regulations (GxP, SOX, Cyber). 

• Contribute to Continuous Improvement initiatives: improve efficiency & instance health, increase standard adoption, facilitate upgrades. 

• Support: Provide advanced support and maintenance for ServiceNow applications, including testing & troubleshooting to ensure quality and functionality. 

• Collaboration: Foster relationships with partners, experts from other functions, and customers to achieve strategic objectives. 

About you

• Bachelor’s degree in computer science, Information Technology, or a related field.

• Proven experience as a ServiceNow Developer, with at least 2-3 years in a ServiceNow Development role. 

• Expertise in ServiceNow Integration Hub, REST & SOAP API, JavaScript, Flow Designer

• Advanced skills in integrating ServiceNow with other Enterprise systems, Clouds (AWS, Azure, GCP) & third-party applications 

• Extensive experience with ServiceNow modules such as ITSM, ITOM, HRSD, and CSM.

• Problem-solving mindset, analytical skills & strong communication skills.

• ServiceNow Certified Application Developer (CAD) certification. Certified Implementation Specialist (CIS) is a plus

• Familiarity with ITIL processes and best practices

• Understanding of Agile/Scrum principles & tools

• Experience in a Regulated Pharmaceutical, GxP or SOX environment is a plus​

Why choose us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.

• Opportunity to work in an international environment, collaborating with diverse business teams and vendors, working in a dynamic team, and fully empowered to propose and implement innovative ideas. 

PursueProgress. Discover Extraordinary.

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!