Content Operations Lead - all genders

Job title: Content Operations Lead - all genders

Contract: permanent - full time

Location: Neuilly-sur-Seine (92)

About the job:

At Opella, we have one shared mission – we work passionately, every day, to ‘serve healthier, fuller lives’ now and for the generations to come. 

In order to do so, we strive to act as a force for good by integrating sustainability along our business and employees’ mission and operate responsibly from both a social and environmental point of view.

Everything we do is centered around people’s interests – our consumers, our customers, healthcare professionals, and our employees – across the world. 

We are building loved brands that serve 1bn consumers worldwide, through our key platforms: Allergy, Physical & Mental Wellness, Pain, Digestive Wellness and Cough, Cold & Flu.

We aspire to become the best Fast Moving Consumer Health (FMCH) company In & For the world and we aim to build a work environment where people can thrive, grow, enjoy and be at their best.

Our Team:

The Wonka Team (gen Ai content development) is new in-house creator team, with the role of developing content for the key brands of Opella across the consumer journey for touchpoints such as social, e-commerce, website. The team works with generative Ai to produce content in-house, in contact directly with brands and marketing. This is leading a true content transformation for Opella, operating in new ways, with new processes and a lot to invent. 

We are looking for a daring and bold professional who will embrace the power of Generative Ai and Talent and challenge the status quo.

Main responsibilities:

• Animate a team of content professionals fostering a culture of creativity and excellence, helping brands to pioneer content transformation.

• Act as a central point of contact between art direction team, writers, strategy, to ensure alignment and timely delivery of content.

• Develop and oversee end-to-end content production workflows, ensuring efficiency, consistency, and scalability, from creation to distribution.

• Oversee resource allocation, balancing workloads across teams to meet deadlines and brand demands.

• Monitor key performance indicators (KPIs) to identify inefficiencies and recommend improvements.

• Ensure compliance with regulatory requirements and brand guidelines in all content operations

• Analyze content performance metrics and provide actionable insights to improve content strategy

• Collaborate with Martech team for automation opportunities and enhancement of creative capabilities.

About you 

• 7+ years of experience in content operations, content strategy, or a similar role

• Proven track record in implementing and managing content operations at scale

• Strong understanding of DAMs, workflows, content creation software, generative Ai solutions.

• Excellent project management and organizational skills

• Outstanding communication and interpersonal abilities

• Analytical mindset with the ability to translate data into actionable insights

• Experience in regulated industry is a plus

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. 

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. 

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com