Manager, Customer Supply Chain - Growth Channel

Manager, Customer Supply Chain- Growth Channel

• Location: Remote

About the job

The Opella Customer Supply Chain Manager – Growth Channel supports the Growth Channel with end-to-end supply chain responsibilities.  This will entail working to address supply chain issues around inventory availability and supply chain performance with our key Growth Channel customers.  This role is a critical partner to the Sales Team, as well as Opella’s Manufacturing & Supply organization – amongst many others.

Opella, the Consumer Healthcare business unit of Sanofi, is the purest and third-largest player globally in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market. 

We have an unshakable belief in the power of self-care and the role it can play in creating a healthier society and a healthier planet.

That’s why we want to make self-care as simple as it should be by being consumer-led always, with science at our core.

Through our unique and balanced portfolio of more than 100 loved brands, including 15 global and local high-growth challengers such as Allegra, Dulcolax and Buscopan, we deliver our mission: helping more than half a billion consumers worldwide take their health in their hands. 

This mission is brought to life by an 11,000-strong team, 13 best-in-class manufacturing sites, and 4 specialized science and innovation development centers.

Main responsibilities:

• Build and foster relationships with supply chain, forecasting, merchandising, and operations at Costco, Sam’s Club, BJ’s Wholesale, and Dollar General.  

• Partner with key Opella functions such as:  Sales, Demand Planning, Supply Planning, Transportation, Distribution, Customer Service, etc to ensure the voice of the customer is threaded into our organization.

• Perform CPFR activities for all Growth Channel Accounts.  Also, a potential for future Vendor Managed Inventory activities for top accounts.  This will include working with a 3rd Party hosted system to develop an accurate replenishment signal and ensure the tool is functioning at the highest level possible.

• Lead Joint Business Planning sessions related to Supply Chain with the Growth Channel customers – partnering to drive a strategic vision for both sides.

• Partner with our current Broker partners on the Sam’s Club & BJ’s Wholesale business to continue to drive excellent service and enable Best Practices at Opella and with our accounts.

• Lead internal meetings to drive the Growth Channel forecast, production, and product availability for the entire channel.  These meetings will include both internal Opella employees as well as 3rd Party groups that support the various functions.

• Research / Reduce / Mitigate fines & fees related to on-time & in-full performance.

About you

• Experience: Minimum of 8 years of experience in a Supply Chain role – engaging with top level customers

• Education: Bachelor’s Degree in Business related field – Supply Chain / Logistics, prefer Master’s Degree (MBA) in Supply Chain/Logistics

• Travel: less than 15% of the time to customer sites, Morristown, NJ etc.

• Other: Experience with Microsoft Office Suite.

• Experience maintaining detailed, well-organized files, documentation for projects, and working knowledge of scientific terminology.

• Ability to work within tight deadlines.

Why choose us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.

• Joining our Growth Channel group offers you the chance to be a part of a dynamic team, make a meaningful impact, and grow both personally and professionally in a supportive and innovative environment