Key Account Manager Diabetes Specialty Sales, Toronto Central

About the Job:

We are an innovative global healthcare company with a focus on immunology that extends to innovation in diabetes and transplant medicine. Across different countries, our talented teams are determined to deliver a best-in-class customer experience using the best of digital, artificial intelligence and personal know-how. With a focus on immunology that extends to innovation in diabetes and transplant medicines, we pursue progress to make a real impact on millions of patients around the world.

The Diabetes Key Account Manager Toronto Central is a full-time position promoting the Sanofi established insulin portfolio within the rapidly evolving diabetes marketplace. You will work alongside endocrinologists, internists, diabetes educators, primary care physicians & pharmacists.

Focus on U of T academic teaching centers and community diabetes centers of excellence to deliver on brand objectives and results via a prioritization aligned to delivering patient care solutions.

You will develop and implement integrated business/account plans that deliver the budgeted revenue and proper utilization of resources for Sanofi brands, in major key accounts, including advocacy development, access, budget management, promotional material and product samples.

Successfully launch our new innovative diabetes digital connected care solution and future new molecules within the territory as part of the rapidly expanding Sanofi diabetes portfolio.

Main Responsibilities:

• Develop comprehensive key account plans in collaboration with cross-functional teams, adapting and seizing new opportunities to bring value to customers.

• Orchestrate the key account plans, aligned with brand strategies, supporting customer needs incorporating an omnichannel execution model to maximize sales performance in the short and long term, while looking for new opportunities.

• Develop and differentiate the current sanofi diabetes portfolio value proposition to healthcare providers through an omnichannel approach, leveraging digital technology to communicate clinical, technical, therapeutic information in the therapeutic field and in connection with product information.

• Build and maintain strong, mutually beneficial networks and trusting relationships with internal and external stakeholders with the aim of improving patient care. 

• Meet/exceed business objectives, performance targets and key performance indicators while effectively managing resources in a manner consistent with Sanofi standards and policies.

• You understand customer needs, the competitive environment, diabetes care / patient pathways along with   healthcare systems.

• Review frequently all analytic reports to analyze performance, identify trends, and adapt plans to seize new opportunities or solve problems embracing AI platforms / technology

• Perform all duties in accordance with Sanofi Canada's policies and all applicable laws and regulations.

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About You:

• Bachelor’s degree

• 5+ years of customer facing experience within the Canadian pharmaceutical industry.

• Several years of experience working with academic and regional KOLs building partnerships.

• Diabetes and Endocrinology sales / marketing experience an asset with a solid understanding of the Diabetes healthcare ecosystem.

• Flexibility, agility and quick to adapt to new situations in a competitive marketplace.

• Strong analytical acumen understands how to increase net sales/profitability and return on investment; able to build simple business plans.

• Ability to use market insights, clinical and medical data sets to build commercial arguments/propositions supported by AI platforms.

• Team based collaborative mindset

•  Valid Ontario driver’s license.

• Proven sales excellence track record.

• Successful development and implementation tactical business plans into sales targets.

• Working self-independent, service minded, customer and relationship focused and takes support when needed in time from the team.

• Digitally savvy – on what and how, experience with omnichannel activities and programs, AI

• Excellent verbal & written presentation skills in English

Health, Safety and Environment related to company vehicle:

• Maintain all safety protocols.

• Drive company vehicle using safe driving practices, while complying with all current applicable laws and regulation, as well as all Sanofi directives

• Ensure proper vehicle maintenance.

• Successfully complete all required driver training within defined due dates including Road

Why Choose Us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.

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