(Senior) Product Specialist

Job Title: (Senior) Product Specialist

About the Job

We are an innovative global healthcare company with a focus on immunology that extends to innovation in diabetes and transplant medicine. Across different countries, our talented teams are determined to deliver a best-in-class customer experience using the best of digital, artificial intelligence and personal know-how. With a focus on immunology that extends to innovation in diabetes and transplant medicines, we pursue progress to make a real impact on millions of patients around the world.

Key Responsibilities

• Manage customer accounts by operating as the key contact for all matters specific to your customers, including service agreement discussion

• Deliver excellent customer support and develop trusted relationships with key accounts, customer stakeholders and executive sponsors.

• Conduct door-to-door sales calls at public hospital & GOPC.

• Clearly communicate the progress of monthly sales initiatives to internal and external stakeholders.

• Achieve sales targets with existing clients and identify new business opportunities.

• Resolve client requests or issues as needed.

About You

• At least a Bachelor’s degree in a Science-related field or its equivalent.

• At least 2 - 3 years of work experience as an account or sales executive in the pharmaceutical fields.

• Junior candidates with a strong sales drive are welcome.

• Ability to juggle multiple account management projects at a time while maintaining sharp attention to detail.

• Learn and work fast.

• Excellent listening, negotiation and presentation skills.

• Ability to think creatively for novel solutions to day-to-day challenges.

• A high level of integrity, thoughtfulness and discretion in handling confidential information and dealing with people.

• Strong verbal and written communication skills in Cantonese, English & Chinese.