Customer Facing Learning and Development Global Knowledge Manager

Job title: Customer Facing Learning and Development Global Knowledge Manager

• Location: Bogotá

About the job

The Knowledge Manager ensures centralized and organized access to CF L&D assets through a structured digital content repository. This role manages the lifecycle of learning materials, supports content governance, and enhances global discoverability. The position is critical in ensuring content accuracy, usability, and strategic alignment across all markets supporting an optimal user-experience.

We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?

Main responsibilities:

• Build, maintain, and evolve a centralized digital catalog of CF L&D training materials to ensure global accessibility and standardization
• Tag, organize, and archive training content with consistent metadata for ease of search, navigation, and use
• Partner with global and MCO CF L&D teams to upload new content, update existing materials, and retire outdated assets
• Ensure lifecycle management of learning assets, including version control, relevancy checks, and usage tracking
• Collaborate with digital platform owners (e.g., LMS, intranet) to optimize learner experience and content delivery
• Monitor catalog usage and make recommendations for improvement in structure and discoverability

About you 

• Experience: Minimum 3 years of experience in Learning & Development.
• Soft and technical skills: Ability to manage large volumes of training content in a structured, searchable, and user-friendly format, attention to detail: strong organizational skills and precision in tagging, labelling, and version tracking of assets. Digital platform proficiency, collaboration & communication, process & lifecycle thinking.
• Education: Bachelor’s degree.
• Languages:  Fluent English communication and writing skills.

Why choose us?

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
• You’ll be part of leading the first experiences a job seeker has with Sanofi and ensuring it is best-in-class and driving conversions. 
• You’ll be part of a truly diverse cross-cultural team and can have real business impact. 
• Flexible working policies, including up to 50% remote work. 
• Private medical care, life and health insurance, and gender-neutral paid parental leave 
• Colombia is one of Sanofi’s key locations for new talents, having a big footprint with the Bogota HUB and its best-in-class operation. 
• Mexico and Argentina Play an instrumental part in creating best practice and innovation within our 3 vaccines production plants. 

PursueProgress. Discover Extraordinary. 

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together. 

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.  

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com! 

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