US Senior Manager, Patient Experience

Job Title: US Senior Manager, Patient Experience

Location: Cambridge, MA

About the Job

Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you’ll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs.

The US Senior Product Manager, Patient Experience will be responsible for the execution of innovative patient strategies and tactics integrating UX and HCD. The role will work closely with cross functional partners including GTMC and the Patient Acquisition Director.  

This position requires a highly motivated individual who can work effectively in a dynamic team environment with a high degree of autonomy and creative problem-solving skills.

This position will report into the Head of Patient Experience. 

About Sanofi:
We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.

Main Responsibilities

• Contribute to development and execution of patient tactics in Asthma and COPD. This role will help drive execution of tactics for the respiratory portfolio. 

• Support patient segmentation and implementation of derivative content 

• Participate in several brand initiatives such as but not limited to, brand planning, competitive planning, budget management, market research, and message & creative evolution. 

• Manage the relationships with Agency partners to ensure successful development and execution of marketing strategy and tactics on time, within allocated budget. 

• Champion material through Joint Review Committee (JRC). 

• Effectively influence, collaborate, and communicate with internal and external stakeholders and customers (e.g. GTMC) 

• Ensure that all marketing processes, documents, and tactics are developed and implemented in accordance with Sanofi corporate compliance guidelines. 

About You

Qualifications

• Bachelor’s degree and experience in product/brand management in the US pharmaceutical or biopharmaceutical industries. 

• A comprehensive understanding of key dynamics driving the US health care environment. 

• Understanding of market research, creative development, and experience with the regulatory review/approval process. 

• Ability to interact widely and effectively both within the company and with cross-functional partners (i.e., on an interdepartmental and interdisciplinary basis). 

Why Choose Us?

• Bring the miracles of science to life alongside a supportive, future-focused team. 

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally. 

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. 

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave. 

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.