Digital Product Owner iCare Exchange
Morristown, New JerseyCambridge, Massachusetts Regular Posted on Feb. 05, 2026 Closing on May. 25, 2026 Salary Range USD 133,500.00 - 192,833.33
Job title: Digital Product Owner iCare Exchange
Location: Cambridge, MA
About the job
As Digital Product Owner iCare Exchange within our Digital team, you will play a vital part in transforming Patient Support Services and making an impact on millions of patients around the world. Ready to push the limits of what's possible? Join Sanofi Digital!
The iCare Program is a strategic initiative within the Digital Patient Experience Team, aimed at transforming Patient Support Services (PSS) through the development of a common digital ecosystem across Sanofi brands. iCare Exchange is the heart of the iCare Patient relationship management platform, supporting Sanofi Patient Programs with 49 vendor partners and 112 integrations (API, Batch & App Exchange).
The Digital Product Owner, iCare Exchange, is responsible for digital product co-development with US therapeutic areas, digital product roadmap planning and analytics, digital product delivery through Agile methodology (either through internal resources and/or external partnerships), and business impact measurement. Strong collaboration and a deep understanding of stakeholder needs will be critical to ensure iCare supports the requirements of relevant cross-functional business partners in an efficient manner.
Join the digital engine driving Sanofi’s transformation - where AI, automation, and bold experimentation power faster science and smarter decisions. Here, you’ll help build the first biopharma company powered by AI at scale.
About Sanofi:
We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.
Main Responsibilities
Responsible for managing the roadmap for a defined set of integrations (High Touch Therapeutic Areas), or project stream related to patient service program integrations
Define, prioritize and partner with the Digital iCare exchange product line owner to plan, prepare roadmaps
Manages backlog refinement and drive features prioritization effort, for release definition
Collaborate with Architecture, Engineering, vendors, System integrator on Digital Integration requirements and technical documentation
Define, Review and Approve iCare exchange stories, requirements in Jira
Manage delivery of associated area of responsibility, ensuring proper end to end test cases are prepared and executed prior to release
Prepare metrics and KPIs to ensure successful execution of integration services and business value
Responsible to ensure GXP, Validated features comply with defined standards, documentation and release with related approvals for Compliance, Legal and Regulatory purposes
About you
Bachelor's degree – Engineering or Computer Science or related field.
5+ years of total professional experience in Product Ownership or Product Management.
Within those 5 years, candidates must have integration experience on the following technologies: AWS, Informatica, Layer 7, Salesforce
Relevant pharmaceutical/biotech or similar industry experience.
Proficiency with Jira/Confluence and Microsoft tools – Excel, Powerpoint
Product Management, Business Analysis
Business acumen & Business Partnering
Application Design & Integration
Compliance Knowledge
Proven ability to lead and influence teams without direct authority
Excellent communication, writing, and organizational skills.
Experience managing external vendors.
Working knowledge of the regulatory environment. (ie REMS, GXP, validated environments)
Why Choose Us:
Bring the miracles of science to life alongside a supportive, futurefocused team.
Discover endless opportunities to grow your talent and drive your
career, whether it’s through a promotion or lateral move, at home or
internationally.Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
Join the digital force behind Sanofi’s AI-powered pipeline, where Expert, Generative, and Snackable AI accelerate the discovery, development and delivery of breakthrough treatments to patients.
Help reduce time from discovery to commercialization, delivering life-changing medicines to patients faster than ever.
Join a workplace where diversity, equity, and inclusion are at the core, with Employee
Resource Groups and leadership programs that celebrate every voice.
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
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All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
Pursue Progress. Discover Extraordinary.
Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what’s never-been-done-before. You’ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people’s lives? Let’s Pursue Progress and Discover Extraordinary – together.
At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.
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