A2R Digital Close Administrator

A2R Digital Close Administrator

• Location: Bogotá

About the job

Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? As A2R Digital Close Administrator within our A2R Digital Close Team.

The purpose of this Administrator role is to provide Level 2 administrative and technical support relating to Digital Close processes for the Blackline tool:

• For countries in project mode, be the point of contact in the admin team for the assigned rollout and support other administrators during the rollout of the A2R Digital close solution,
• For countries in run mode, support end-users requests/incidents, submitted via the ticketing tools (ServiceNow and CARE).
• Scope:
• Blackline is rolled out globally. The solution covers:
  • Américas
  • AJPAC (Asia, Japan & Pacific)
  • International (Africa, Eurasia, Middle East, LatAm & Brazil)
  • Europe
  • North America

Main responsibilities:

• Follow up with the business units to provide the necessary input and source data required to allow the optimal utilization of the A2R digital close solution.
• Work closely with Sanofi ITS Team, and vendor during implementation and testing of Digital Close (Close calendar, MJE, Transaction matching, and Reconciliation modules) to ensure that the final solution satisfies the user needs and meets the organization objectives
• Coordinate any testing and provide concise evaluation of issues encountered during implementation/testing/utilization of the A2R digital close tool and weekly updates on project status to the involved stakeholders
• Be the A2R digital close tool super user and system expert to enable user generated manipulation of parameter change and to assist in ‘train the trainer’ exercises
• Provide post implementation support to the members of the business teams with regards to utilization of the A2R digital close tool and further developments required
• Manage the day to day maintenance of A2R digital close systems – GL import and account set up/grouping/assignment, risk assignment, variance & risk analysis
• Change request process - Ticket management
• Perform administration, configuration, master data and maintenance activities which are mandatory for keeping the tool up and running
• ‘Control tower’ role: Primary points of contact for users and with ITS support (project/run), end to end from project start until and including live operations.
• Interface between all stakeholders.
• A2R digital close tools and process experts.
• Guardian of alignment of tool configuration and master data with Core Model
• Responsible for maintaining and providing the needed and required documentation for user access management and change management processes, as requested by internal and/or external auditors

A2R Digital Close project/roll out implementation:

• Configure system and jobs in Test & Production, in line with Core Model
• Set up master data files, collect data required from Business PM and integrate in system in Test & Production
• Quality check data loaded in Test & Production
• Support Business PM on trainings of the solution to end users
• Support ITS on the System Integration Testing
• Participate to the User Acceptance Tests, and resolve technical issues, when appearing, during the session
• Drive/perform issue resolution open issues during UAT
• Provide post go-live support in hyper care (Participate during the Daily calls, issues resolution, end-users support).
• ensure smooth future rollouts for the countries in project scope

Run mode/operation

• Case Management through Service Now & CARE solutions:
• Change Request Management - user access management (CARE & ServiceNow), master data management, new accounts, etc.
• Incident management - evaluation, issue solving, escalation to L3-ITS, liaising with users.
• System jobs monitoring
• Support business teams with their queries (ticketing tool or in project mode through generic email)
• Provide training sessions/demos to end-users in case required
• Implement and follow-up the implementation of new Core Model guidelines (master data alignment)
• Execute and follow-up on the modifications required after the Risk Assessment on account reconciliation
• Calculate and report on closing KPIs, follow-up on any exceptions and issues identified
• Act as first filter on the alignment to Core Model (identify the gaps, highlight any misalignments, work with the GPL to ensure alignment and exception handling)
• Monitor and follow-up on the status and count of user licenses in the A2R digital close production system
• Provide the requested and required proof/documentation to internal and external auditors
• Maintain and update the needed training documentation

PERFORMANCE MANAGEMENT

1. Performance evaluation process

The evaluation process is defined, in accordance with the Company rules and labour regulations registered in the Company’s Human resources performance Management system (Workday)and respecting the company strategic priorities.

2. Performance Management Criteria

The quantitative & qualitative objectives and priorities (group, country and/or individual performance indicators) are discussed, set and mutually agreed upon each year between direct Manager and Employee.

The qualitative objectives are built around:

• The company values (Integrity, Courage, Transversal Collaboration, Innovation) that should be respected unconditionally
• The Lead Competencies: Constructed around the framework of 4 essential behaviors:

Push to go beyond the level operated up until now. Act in the interest of our patients and customers. Take action instead of waiting to be told what to do. Put the interests of the organization ahead of own or those of the team.

• The provisions of the Employee Manual have to be respected unconditionally

About you

• Experience: Extensive proven hands-on experience in GL accounting preferably in an international multicultural environment (essential)
• Experience with software implementation (advantageous)
• Soft and technical skills: Strong end user knowledge in SAP FI/CO (advantageous)
• Knowledge of Service Now Case Management tool
• Knowledge/understanding of ITS architecture SAP/Blackline or Cadency - job management and scheduling (advantageous)
• Knowledge of Microsoft Office and expertise of MS Excel (essential)
• Ability to work independently and take ownership of tasks and processes (essential)
• Attentive to detail and works with precision (advantageous)
• Action oriented, delivery driven, change agent (advantageous)
• Ability to interact with internal and external clients in a professional manner (essential)
• Team player, able to work collaboratively transversally and with A2R front line teams with an end to end mind set (essential)
• Ability to work independently and manage multiple priorities in parallel, organized with ability to prioritize multiple tasks (advantageous)
• Good communication and inter-personal skills to cope with local management, process/ control owners and IT, including capability of providing instructions, feedback and escalating issues when required (advantageous)
• Strong understanding of the end-to-end Account to Report (A2R) processes (essential)
• Knowledge of GL accounting and reporting (essential)
• Expertise and expert level knowledge of accounting processes and activities (essential)
• Strong problem solving, deductive and analytical skills (essential)
• Project management skills (advantageous)
• Education: Graduate degree in accounting or finance or equivalent work experience, accounting background required
• Languages: Fluency in English 

Why choose us?

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
• You’ll be part of leading the first experiences a job seeker has with Sanofi and ensuring it is best-in-class and driving conversions.
• You’ll be part of a truly diverse cross-cultural team and can have real business impact.
• Flexible working policies, including up to 50% remote work.
• Private medical care, life and health insurance, and gender-neutral paid parental leave
• Colombia is one of Sanofi’s key locations for new talents, having a big footprint with the Bogota HUB and its best-in-class operation.
• Mexico and Argentina Play an instrumental part in creating best practice and innovation within our 3 vaccines production plants.

PursueProgress. Discover Extraordinary.

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

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