O2C Export Process & System Subject Matter Expert (French Speaking)

O2C Export Process & System Subject Matter Expert (French Speaking)

Location: Budapest, Hungary Department: GBS - Opella - Consumer Healthcare

About Us

Opella, the Consumer Healthcare business unit of Sanofi, is the purest and third-largest player globally in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market.

We have an unshakable belief in the power of self-care and the role it can play in creating a healthier society and a healthier planet.

That’s why we want to make self-care as simple as it should be by being consumer-led always, with science at our core.

Through our unique and balanced portfolio of more than 100 loved brands, including 15 global and local high-growth challengers such as Allegra, Dulcolax and Buscopan, we deliver our mission: helping more than half a billion consumers worldwide take their health in their hands.

This mission is brought to life by an 11,000-strong team, 13 best-in-class manufacturing sites, and 4 specialized science and innovation development centers.

We are also proud to be the first major fast-moving consumer healthcare company to achieve B Corp certification.

Join us on our mission. Health. In your hands.

About the Role:

Are you an expert in export processes and systems with a passion for delivering exceptional customer service? As an O2C Export Process & System Subject Matter Expert at Sanofi, you will play a crucial role in managing and optimizing export operations for our Consumer Healthcare business across the MEA region. Your expertise will drive process excellence, compliance, and customer satisfaction.

Key Responsibilities:

· Develop Process Vision: Collaborate with the Head of Export Customer Care to develop process vision and objectives.

· Core Model and Compliance: Ensure export processes align with CHC strategy and regulatory requirements. Oversee internal controls and audit preparations.

· Process Improvement: Continuously monitor and improve export flows, systems, and tools. Identify and eliminate redundant activities.

· Performance Monitoring: Define and implement reporting standards and data visualization to monitor performance.

· System Enhancements: Drive change requests and enhancements for systems and platforms. Cooperate closely with IT and Digital teams.

· Training and Expertise: Deliver training to newcomers and provide expertise on complex matters. Review and validate user accesses.

· Global Project Participation: Participate in global projects, ensuring seamless adoption and transition.

What You’ll Bring:

· Have language proficiencies in English and French (both written and verbal).

· Functional Skills: Strong understanding of E2E Order to Cash processes, regulatory and compliance matters, and customs and tax rules related to export.

· Demonstrate a background and experience in International Trade / Transportation
· Illustrate hands-on experience with SAP (preferably S4 Hana) and Microsoft Office, especially MS Excel.

· Have excellent problem-solving, analytical, and financial acumen. Ability to interact diplomatically with internal and external stakeholders.

· Be able to be self-motivated, organized, detail-oriented, and able to work independently. A team player with a collaborative mindset.

Consumer Healthcare (CHC) At Sanofi Consumer Healthcare, we build trusted and loved brands that connect with hundreds of millions of consumers worldwide. Our mission is to enable better self-care for individuals and communities, while also contributing to a healthier planet. We strive to act as a force for good by integrating sustainability along our business and employees’ mission and operate responsibly from both a social and environmental point of view. To achieve this, we need people who can shape the future of our business and help us on our journey to becoming the best fast-moving consumer healthcare company in and for the world.

What we offer at Sanofi:

· An international work environment, in which you can develop your talent and realize ideas and innovations within a competent team

· Access to internal recruitment and development libraries - you can create your own career path within Sanofi; your professional development will be supported purposefully

· An attractive package of benefits

· Employee Assistance Program (mental health support, legal and financial consulting)

· Gender neutral paid parental leave

Pursue Progress. Discover Extraordinary.

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.