P2P Specialist Egypt and Tunisia

JOB PURPOSE

• P2P Specialist the Single Point of S2V accountability in front of CHC stakeholders locally.
• P2P Specialist ensures that optimized processes are implemented locally.
• P2P Specialist will streamline the S2V processes by connecting end users with process owners (Procurement, Legal...). The S2V specialist will be responsible for designing/adherence of processes at local level, managing deviations, and alignment with relevant support functions. He will be the gatekeeper of S2V processes locally and will work closely together with S2V manager and BPO provider supporting the S2V operations for CHC.
• This position will support the strategic design of global Source 2 Pay and Travel & Expense processes and will contribute to roll out of new S2V operations & relevant S2V satellite solutions for the perimeter during Chloe project.

KEY RESULTS/ACCOUNTABILITIES

Chloe Project Mode

• Function as SME for below:
• Secure invoice booking
• Execute revenue recognition and derecognition accounting process
• Prepare month end and ad-hoc reports for revenue and AP analysis
• Prepare account reconciliations

• Ensure business continuity & deliver the operations without disruption
• Manage BPO provider relationship at local level (governance, performance monitoring, root cause analysis review, follow up and improvement of actions in place)
• Lead the implementation of the Core Model locally in coordination with BPO team and Global Head of Core model:
• Ensure processes are fully documented, maintained and communicated,
• Provide support in innovation, simplification, standardization,

Leadership

• Single Point of P2P accountability in front of CHC stakeholders locally
• Build strong Business Partnering and maintain stakeholder relationships (e.g with Business end users, Procurement, Legal, GBS and Finance)
• Strengthen relationships with Europe region through both solid governance as well as informal and formal networking,
• Collect business pain points and set up improvement projects/actions
• Manage Change management and Communication

SKILLS, EXPERIENCE & KNOWLEDGE REQUIREMENTS

Expected skills

• Strong Leadership
• Capability to negotiate and convince
• Strategic thinking and process impact understanding
• Project management know-how is a plus
• High level of autonomy and leadership
• Ability to understand and simplify complex processes
• LEAN & process optimization mindset, with the strong ability to challenge the existing paradigms in order to build beast in class services & processes
• Strong analytical skills to resolve critical issues and ensure projects stay on track
• Effective collaboration skills with peers, stakeholders and partners across the organization
• Command of English and Arabic language knowledge and French is a must.

Background

• 5+ years and very strong expertise in P2P processes
• Project leadership skills and project management expertise with an experience of implementing SAP and/or P2P tools is a plus
• Proven experience of building solid partnerships with external service providers
• Must have experience of working with key stakeholders across functions up to senior executive level
• Prior experience of working in a global environment