Research and Development Laboratory Supervisor

Job Title: Research and Development Laboratory Supervisor

Location: Framingham, MA

About the Job

Are you ready to shape the future of medicine? The race is on to speed up drug discovery and development to find answers for patients and their families. Your skills could be critical in helping our teams accelerate progress. 

The Cell Culture Development (CCD) labs are state-of-the-art bioprocess development facilities where operational excellence drives innovation. Featuring bioreactors in various scales, process analytical technologies, and strategic integration and automation, these labs require leadership that balances scientific rigor with operational efficiency. The CCD Lab Operations Manager will lead the transformation of laboratory operations through Lean principles, continuous improvement methodologies, and data-driven decision making. This role will establish and maintain operational excellence systems that maximize productivity, minimize waste, and create a culture of continuous improvement. The manager will implement standardized work processes, visual management systems, and performance metrics to drive operational efficiency while ensuring scientific excellence.

We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?​

Main Responsibilities:

Lead operational excellence initiatives across the CCD labs, including:

• • Implementing and sustaining 5S workplace organization systems

  • Developing standard work procedures to ensure consistency and quality

  • Creating value stream maps to identify and eliminate waste

  • Implementing metrics and KPIs to track operational performance

Manage a team of 3-5 lab technicians to support daily laboratory operations, including:

• • HSE operations (e.g., eyewash station and satellite accumulation inspections)

  • Maintaining inventory

  • Daily maintenance of upstream equipment (e.g., FLEX2 calibrations and consumables replacements)

  • Troubleshooting equipment malfunctions

  • Assisting with equipment operation

  • Support upstream cell culture development activities, including all aspects of cell culture scale up, execution, and wrap-up of experiments

  • Manage the schedule of cell culture equipment and resolve scheduling conflicts as they arise.

  • Manage execution and installation of CAPEX orders

  • Manage and coordinate equipment service, annual certifications, and calibrations

  • Serve as primary contact for facilities requests and issues and liaison between research lab groups and contract service providers and ITS.

  • Work with HSE and monitor lab members to ensure a safe working environment and adherence to company policies. Coordinate maintenance activities of laboratory spaces.

  • Handle procurement, materials management, tracking and logistics including shipping and receiving of consumables, equipment and others.

  • Develop synergistic relationships with key suppliers to ensure smooth and timely operations of critical equipment.

  • Support weekend work as needed.

  • Provide troubleshooting and problem-solving guidance for daily project and development issues, and implement preventative/corrective actions

Create and maintain a continuous improvement culture by:

• • Facilitating regular kaizen events to address operational challenges

  • Training staff in problem-solving methodologies

  • Recognizing and rewarding improvement suggestions

  • Documenting and standardizing best practices

  • Develop and monitor operational metrics and dashboards to drive data-based decision making and continuous improvement

About You

Basic Qualifications:

• B.S. with 6 years (M.S. with 4 years ) in Biology, Bioprocessing, Biochemical Engineering, Chemistry, Chemical Engineering, or related fields is preferred.

• Experience managing laboratory operations with demonstrated success in process optimization and efficiency improvements

• Bioreactor cell culture operational experience at the benchtop, pilot plant or GMP scale.

• Proven ability to implement structured problem-solving methodologies and drive continuous improvement initiatives

Preferred Qualifications:

• Certification or experience in Lean (5S, Six Sigma, or other operational excellence methodologies); Certification or experience in project management; Change management experience and ability to drive cultural transformation

• Experience implementing visual management systems, standard work procedures, and KPI tracking in laboratory environments

• Experience operating ambr bioreactors

• Experience with SAP (preferred) or other Enterprise Resource Planning (ERP) system

Why Choose Us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.