Analyst - Data & Process Management

Job title: Analyst - Data & Process Management

• Location: Hyderabad/Mumbai
• % of travel expected: Travel required as per business need, if any
• Job type: Permanent and Full time

About the job

Our Team:

Sanofi Business Operations (SBO) is an internal Sanofi resource organization based in India and is setup to centralize processes and activities to support Specialty Care, Vaccines, General Medicines, CHC, CMO, and R&D, Data & Digital functions​. SBO strives to be a strategic and functional partner for tactical deliveries to Medical, HEVA, and Commercial organizations​ in Sanofi, Globally.

Main responsibilities:

The overall purpose and main responsibilities are listed below:

• Ensure data supplied by CDM is used effectively by stakeholders in commercial operations processes (forecasting targeting, call planning, alignments, field reporting, incentive compensation).
• Administer CDM activities related to the sales operations quarterly cycle.
• Monitor data quality reports and investigate problems.
• Maintain requirements documents, business rules and metadata.
• Provide first-level support for sales data inquiries.
• Provide ad-hoc support to CDM colleagues.
• People:
  • Maintain effective relationship with the end stakeholders within the allocated GBU and tasks – with an end objective to develop education and communication content as per requirement
  • Actively lead and develop SBO operations associates and ensure new technologies are leveraged
  • Initiate the contracting process and related documents within defined timelines; and
  • Collaborate with global stakeholders for project planning and setting up the timelines and maintaining budget
• Performance:
  • Refresh Existing Reports and identifies improvement opportunities in reporting and BI tools and as needed structure / functionality with the latest insights as they become available
  • Create dashboards to synthesize and visualize key information and enable business decisions
  • Works to develop deal tracking analytics and reporting capabilities
  • Collaborates with Digital to enhance data access across various sources, develop tools, technology, and process to constantly improve quality and productivity
• Process:
  • Support delivery of projects in terms of resourcing, coordination, quality, timeliness, efficiency, and high technical standards for deliveries made by the medical/ field writing group, including scientific documents and clinical/medical reports
  • Contribute to overall quality enhancement by ensuring high scientific standards for the output produced by the medical/ field writing group; and
  • Secure adherence to compliance procedures and internal/operational risk controls in accordance with all applicable standards
  • Refresh report on frequency/cycle basis (weekly/monthly/quarterly/annually), along with QC checks for each refresh
• Stakeholder: Work closely with global teams and/ external vendors to ensure the end-to-end effective project delivery of the designated publication/medical education deliverables

About you

• Experience:
  • 3+ years of experience in pharmaceutical product commercial omni channel datasets, data governance and data stewardship. In-depth knowledge of common databases like IQVIA, APLD, SFMC, Google analytics, Engagement and execution data, etc.
• Soft skills and Technical skills: Strong learning agility; Ability to manage ambiguous environments, and to adapt to changing needs of the business; Good interpersonal and communication skills; strong presentation skills a must; Team player who is curious, dynamic, result oriented and can work collaboratively; Ability to think strategically in an ambiguous environment; Ability to operate effectively in an international matrix environment, with ability to work across time zones; Demonstrated leadership and management in driving innovation and automation leveraging advanced statistical and analytical techniques
• Bachelor’s degree from an accredited four-year college or university.
• At least 3-5 years direct experience with pharmaceutical sales data and data management with the emphasis on syndicated data, Specialty Pharmacy and digital/multi-channel data.
• Strong technical background in AWS, Snowflake, Data Bricks, SQL, Python, Informatica etc.
• Strong knowledge of pharmaceutical sales and marketing data sources (IQVIA, Veeva etc.)
• Knowledge of and/or experience in pharmaceuticals sales operations; understands how data is applied in a pharmaceutical’s commercial operations context.
• Ability to translate business needs into data requirement
• Understands the basic principles of data management and data processing.
• Understands the basic principles of data governance and date stewardship (data quality).
• Strong communication skills, including the ability to communicate the data management subject matter to a non-technical/unfamiliar internal customer.
• Experience of using analytical tools like Power BI, VBA and Alteryx etc is a plus.
• Proficient of Excel/word/powerpoint.
• An aptitude for problem solving and strategic thinking and ensuring high quality data output with strong quality assurance
• Ability to synthesize complex information into clear and actionable insights
• Proven ability to work effectively across all levels of stakeholders and diverse functions
• Solid understanding of pharmaceutical development, manufacturing, supply chain and marketing functions
• Demonstrated leadership and management in driving innovation and automation leveraging advanced statistical and analytical techniques
• Effectively collaborate across differing levels of management, functions and role
• Strong decision-making skills, identifying key issues, developing solutions and gaining commitment
• Education: Advanced degree in areas such as Management/Statistics/Decision Sciences/Engineering/Life Sciences/ Business Analytics or related field (e.g., PhD / MBA / Masters)
• Languages: Excellent knowledge in English and strong communication skills – written and spoken

Why chose us?

• Bring the miracles of science to life alongside a supportive, future-focused team.
• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
• Play an instrumental part in creating best practice within our Go-to-Market Capabilities.

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!