Candidate Care Specialist

Job Title: Candidate Care Specialist

• Role Type: Contract -the payroll shall be on 3rd party payroll for ease of management.
• Tenure: 1 Year (with potential extension based on performance)
• Location: HITEC City, Hyderabad
• Education: Graduate / Postgraduate

We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started? 

Join Sanofi in our Talent function and you can play a vital part in shaping the future of our workforce. Sanofi is on an exciting journey to revolutionize talent acquisition, and our global hubs are at the forefront of this transformation.

Sanofi ‘Hubs’ are where our key strategic business operations are hosted providing centralized services across Global Medical, Finance, People, Procurement, Digital, R&D and more.

Our Ambition: deliver best-in-class enterprise services enabling Sanofi to chase the miracles of science to improve people's lives.

Global Talent Services is one of our key service lines in hubs part of Chief Talent Office that helps provide E-2-E Talent Acquisition services globally to businesses spread across General Medicines, Specialty care, Vaccines, R&D, Manufacturing from Hubs across regions in proximity.

The Candidate Care Specialist is the first point of contact for candidates, embodying Sanofi's commitment to a candidate-centric approach. This role will be responsible for North America, Europe, and Asia Region in managing the volume hiring needs. This is subjected to growth as we expand our launches in the region. You will be responsible for hiring the best talent for Sanofi and do this while providing world class candidate experience

Main Responsibilities

• Execute the candidate care strategy as communicated by the Candidate Care Partner, supporting the Candidate Care Partner in delivering exceptional candidate experiences.
• Maintain proactive communication with candidates throughout the hiring lifecycle - including interview scheduling, background checks, candidate engagement, medical checks, and offer creation.
• Collect and manage candidate satisfaction surveys; analyze feedback to identify opportunities to improve candidate experience.
• Lead both pre- and post-joining candidate management activities.
• Contribute ideas and recommendations to the Candidate Care Partner for process improvements, leveraging technology and data-driven insights to optimize candidates
• Act as a reliable point of contact for candidates, ensuring guidance throughout recruitment.

About You

You are passionate about providing a world-class candidate experience and continuously improving recruitment efficiency. You understand the talent acquisition landscape well and excel at building productive relationships with stakeholders at all levels.

Experience

• 2-6 years of experience in recruitment operations.
• Global interview scheduling experience across North America, Europe, and Asia.
• Experience managing end-to-end Background Verification (BGV) processes, ensuring compliance, accuracy, and timely closure.
• Hands-on experience with the full Offer Management lifecycle—including offer creation and ensuring smooth onboarding transitions.
• Ability to keep candidates consistently engaged throughout the recruitment process.
• Experience working with a global Centre of Excellence and promoting standardized processes across locations.

Soft & Technical Skills

• Excellent communication and strong stakeholder/candidate management skills.
• Proficient in Workday, Paradox, and MS Excel, with the ability to leverage these tools to streamline recruitment workflows and enhance data accuracy.
• Customer-experienced mindset with a strong focus on service excellence.
• Understanding of global recruitment coordination practices.

Work Timings

• 5 PM to 2 AM (Hybrid model: 3 days in office, 2 days remote).
• During the initial 3-month training period, 5 days in office are required.

Why choose us? 

• Bring the miracles of science to life alongside a supportive, future-focused team. 
• Be a part of a dynamic and collaborative global team, influencing and shaping recruitment and sourcing strategies across the organization. 
• Drive innovation and implement cutting-edge recruitment and sourcing technologies/ methodologies to attract top talent in a competitive market. 
• Make a real impact on Sanofi's mission by connecting the best talent with opportunities to improve people's lives. 

Pursue Progress. Discover Extraordinary. 

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together. 

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.  

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!