People Services Generalist

Job title: People Services Generalist

• Location: Hyderabad

About the job

Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions. As a company with a global vision of drug development and a highly regarded corporate culture, Sanofi is recognized as one of the best pharmaceutical companies in the world and is pioneering the application of Artificial Intelligence (AI) with strong commitment to develop advanced data standards to increase reusability & interoperability and thus accelerate impact on global health.

The People Services Generalist will be responsible for supporting BGV, Offer Management & Documentation, employee lifecycle management, ensuring best-in-class service for Sanofi employees. This role involves executing core People Services processes within the legal framework and Sanofi's corporate policies, while maintaining adequate control and minimizing associated risks.

Main responsibilities:

• BGV & Documentation: Collect and validate mandatory pre-employment documents from candidates in Workday. Support background verification and pre-employment checks, ensuring timely completion before onboarding. Coordinate with candidates and HR teams to resolve any documentation gaps.

• Employee Lifecycle Management: Support onboarding, job changes, and offboarding processes. Assist in contract creation, employee data updates, and termination activities. Coordinate asset collection during offboarding. Manage external workforce data in internal systems (e.g., CREW, Snow, Parade)

• Data Management and Reporting: Maintain accurate employee data in Workday and related systems. Support data quality monitoring, analysis, and auditing. Prepare periodic and ad-hoc reports. Ensure compliance with data security protocols and GDPR

• Query Handling and Customer Service: Address employee inquiries through One Support platform (ServiceNow). Handle L1 and L2 queries related to People Services topics. Maintain knowledge databases and support knowledge transfer activities

• Compliance and Documentation: Ensure adherence to Sanofi policies, guidelines, and mandatory internal controls. Maintain personnel files (digital and physical) and conduct monthly audits. Support document management related to the employee lifecycle. Assist in providing documentation for audits and external entities

• Process Improvement: Contribute to continuous improvement initiatives and automation efforts. Assist in updating standard operating procedures (SOPs) and work instructions. Support testing of new functionality in Workday and other systems

• Stakeholder Coordination: Collaborate with internal stakeholders (P&C, Legal, COEs, Facilities, etc.) Coordinate with external partners (Payroll and T&E BPO partners). Ensure compliance with Service Level Agreements (SLAs)

About you:

• Experience: Bachelor's degree in HR, Business Administration, or related field. 4+ years of experience in HR or related field. Experience in a multicultural environment is a plus.

• Functional skills: Basic understanding of HR processes and activities. Customer service orientation and problem-solving abilities. Adaptability, teamwork, and willingness to learn. Excellent communication and interpersonal skills. Strong attention to detail and ability to meet deadlines.

• Technical skills: Proficiency in Microsoft Office, particularly Excel. Familiarity with HR tools (e.g., Workday, ServiceNow) is advantageous. Awareness of data privacy rules (e.g., GDPR) is beneficial.

• Languages: Fluency in English required; local language skills Hindi/Telugu.

Why choose us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention, and wellness programs and at least 14 weeks’ gender-neutral parental leave.

• Opportunity to work in an international environment, collaborating with diverse business teams and vendors, working in a dynamic team, and fully empowered to propose and implement innovative ideas. 

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