​About the job

As a Reliability Engineer Specialist for Laboratory Information Management System (LIMS), your role is to ensure, from Infrastructure perspective, system stability, lifecycle management, user satisfaction implementing notably automation, AI and enhancements to maximize Digital value.

Prioritizing digital capabilities and infrastructure's reliability, performance, and efficiency is a must. All employees involved in the development and maintenance of these products and services must work collaboratively to ensure that they meet and exceed customers and stakeholders’ expectations.

The LIMS Reliability Engineer specialist plays a crucial role, serving as a Digital Technology Doer:

You will be the bridge between Digital M&S Applications teams and operations either between Digital M&S Product and Digital Technology. You will take a proactive approach to prevent downtime, optimize system performance, and rapidly deploy new features and capabilities.

We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?

What you will be doing:

• KEY RESPONSIBILITIES for all LIMS across all Sanofi plants worldwide

• System Reliability and Availability:

• Develop and implement strategies to ensure the high availability and reliability of all technology services.

• Monitor system health, analyze performance metrics, and proactively identify and resolve potential issues.

• Incident Management and Resolution:

• Lead incident response efforts to swiftly resolve service disruptions, minimizing customer impact.

• Conduct thorough transversal post-mortem analyses and implement preventive measures to avoid future incidents.

• Continuous Improvement and Deployment:

• Employ continuous integration and deployment practices to automate the build, test, and deployment processes, enhancing the speed and reliability of technology capabilities.

• Innovate and iterate on processes and tools to improve operational efficiency and system resilience.

• Security and Compliance:

• Ensure all systems and processes adhere to industry best practices and regulatory security and data protection standards (Lifecycle management)

• Implement and maintain security measures to safeguard against unauthorized access, data breaches, and other cyber threats.

• Collaboration and Communication:

• Work closely with the assigned digital unit, Digital Technology, Digital architects and business stakeholders to align technical solutions with organizational goals.

• Serve as a subject matter expert in reliability engineering, providing guidance and support to teams across the organization.

• Learning and Development:

• Stay abreast of the latest trends and technologies in reliability engineering, cloud computing, and software development practices.

• Foster a culture of learning and continuous improvement within the team and across the organization.

• Expected Outcomes:

• Achieve and maintain system uptime and reliability targets defined by organizational objectives and Service Level Agreements (SLAs).

• Reduce the frequency and duration of service incidents and downtime.

• Streamline deployment processes, achieving faster time-to-market for new features and improvements.

• Ensure obsolescence is being kept under control.

• Enhance system security and ensure compliance with all relevant regulations and standards.

• Cultivate a collaborative, innovative, and learning-oriented environment within the technology department.

• SCOPE

• Particularly OneLIMS but also all applications supporting QC business activities, for vaccines, specialty care and General Medicine plants, worldwide.

• Business application scope:

• All regions of the globe connected to the same central platform, in one our Datacenter, managing Labs Quality Control business activity.

• At the end of the deployment 35+ plants connected and 6000+ users.

• Cloud version is under deployment.

• Technical scope:

• 70 servers + 10 Databases + 9 App environments

• The application is connected with ERP and several other applications (12+)

About you

• Language skills

• Totally fluent in English, that’s include speaking English with native and non-native English-speaking persons as well as animating meetings.

• Experimented or adaptative in international and multi-cultural environment.

• Strong verbal and written communication skills

• Computer skills

• Advanced:  Windows server, Linux (Red Hat), Oracle DB & Citrix

• Strong: Operating tools (Scheduling ie Control-M, Monitoring ie Splunk)

• Capacity to understand technical architectures and their different components/interactions.

• Experience and adaptability to Middleware and inter-applications interfaces management.

• Experience of LIMS process would be a significant advantage. Internal training for upskilling available.

• Soft skills

• Strong problem solving, critical thinking (ie Crisis mgt).

• Can do attitude, determined and results oriented.

• Bring a Customer-first and Builder mentality.

• Collaborative team-player.

• Organized and ability to prioritize across multiple projects and tasks.

• EDUCATION & QUALIFICATION

• A bachelor’s in computer science or related.

• More than 5 years of experience in Infrastructure/Technical expertise (see computer skills).

• ITSM/ITIL certification appreciated.

• Trained/Certified in Agile methodology.

Why choose us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.

• Opportunity to work in an international environment, collaborating with diverse business teams and vendors, working in a dynamic team, and fully empowered to propose and implement innovative ideas. 

PursueProgress. Discover Extraordinary.

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!