ServiceNow Developer

About the job:

ServiceNow Developer - Digital Technology

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Sanofi is a global pharmaceuticals and biologics company headquartered in Paris, France, and a leader in the research and development, manufacturing, and marketing of pharmaceutical drugs principally in the prescription market. The firm also develops well known over-the-counter medication. The company covers seven major therapeutic areas: cardiovascular, central nervous system, diabetes, internal medicine, oncology, thrombosis and vaccines. It is the world's largest producer of vaccines.

Sanofi has recently embarked on a vast and ambitious digital transformation program. A first step to this transformation was bringing all IT, Digital and Data functions under a Global Chief Digital Officer reporting to Sanofi’s CEO. The new Digital organization is implementing a 3-year strategy that will drive business growth, operating income and cost efficiency from enterprise-wide agile digital transformation.

The digital roadmap will facilitate the acceleration of R&D drug discovery, intelligent supply chain, manufacturing digital factory of the future and commercial performance, bringing better drugs and vaccines to patients faster, to improve health and save lives.

It is our aspiration to be a leader in biopharmaceuticals, driven by world-class digital technology, to improve people’s lives everywhere.  We put our colleagues on the highest value work, where they can best build their industry leading technical and business expertise in digital technology (digital experience, automation, software defined networks, cloud technologies, integration technologies, network security, digital workplace).  We make Sanofi a great place to work with Digital capabilities.  We leverage the best and brightest leaders and technical talent to build systems, rearchitect business process, generate value and drive competitive advantage. 

What you will be doing:

The ServiceNow Developer will collaborate with others in a team environment to analyze problems and develop solutions through a wide variety of Servicenow Applications and capabilities for Sanofi to support over 70 manufacturing sites and all Sanofi locations in 170 countries.  To deliver these requirements, the Developer will work with their lead ServiceNow Architect and Senior Developers to engage design requirements that focus on process flow, customizations, and third party integration needs. Once engaged, the Developer ensures the defined integration points or workflows match the requirements outlined, as well as define the effort within the overall backlog. Concurrent to enablement activities, the Developer will closely monitor ServiceNow development practices to ensure the platform quality is maintained so it can provide the best possible experience for our customers.  Last, as new capabilities are defined.

Main responsibilities:

·Act as ServiceNow domain expert in one or more of the following areas : ITSM, HRSD, CMDB, HAM, SAM, ITBM and ITOM

·Partner across Sanofi teams to build integrations and enhancements to the ServiceNow platform

·Interface with partners across the Sanofi business to align the capabilities of the platform with the needs of internal and external stakeholders

·Research and analyze business requirements, provide conceptual and detail designs to meet business needs, manage configurations in ServiceNow, and test and support the rollout of solutionsSupport the team to integrate external toolsets/data sources into ServiceNow to enhance logic decisions and workflow

·Manage ServiceNow development backlog, working with technology and business partners to provide backlog prioritization.

·Participate in product lifecycle management, to including release plans as well as backlog management for delivery of new functionality

·Prepare detailed estimates and test plans based on functional requirementsProvide training and support programs related to ServiceNow processes, policies, and procedures.

·Analyze, design, document, and test software modifications for existing processes/configurations, reports, forms, extensions, and interfaces in the production environment

·Drive the design, configuration, and deployment of new projects & system enhancements

   Qualifications

·Bachelor's Degree in Computer Science, Information Technology, Architecting, or related field preferred.

·   5+ years applied experience and Certification across an array of critical ServiceNow IT Modules (i.e. ITSM, ITOM, ITBM, GRC, SecOps, Vulnerability Response, Service Portal, SAM Pro, Integration Hub, and/or Performance Analytics.)

·Extensive experience using Flow Designer and Integrations Hub

·Prior development experience using JavaScript/Perl/PHP on the ServiceNow Platform

·Experience in functional ServiceNow Integrations (e.g., REST APIs, LDAP, Active Directory, JDBC, Orchestration, etc.)

·ServiceNow certification a plus.

Why choose us?

• Bring the miracles of science to life alongside a supportive, future-focused team.
• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
• Opportunity to work in an international environment, collaborating with diverse business teams and vendors, working in a dynamic team, and fully empowered to propose and implement innovative ideas. 

PursueProgress. Discover Extraordinary.

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

·ITIL Process familiarity, certification a plus

·Base understanding of Cloud

·2+ years of experience with Agile scrum/Kanban methodology.