BO People Services head – Eurasia

About the job

Our Team:

Our ambition: deliver best-in-class enterprise services enabling Sanofi to chase the miracles of science to improve people's lives. Sanofi has been building the foundations of enterprise services over the past few years. With the creation of the new global business unit Business Operations, we are now elevating our commitment to innovation and excellence.

An expert leadership team, passionate about leading high performance.

We are building for the long term. We will bring people together – many of them in our four hub locations around the world - which will simplify processes, break down barriers and rapidly cross-fertilise the best ideas across Sanofi.  Over time, we will incorporate selected new activities into our scope.

Our critical success factors:

We have identified three key drivers for our future success:

Community - Building a vibrant team that will attract and engage talent, with four global hubs. Excellence - Simplifying, standardizing and continuously improving processes to capture synergies, scale effects and productivity improvements. Digitalisation - Enabling transparency, data-driven decision-making support, agility and rapid innovation across Sanofi's entire value chain.

Key responsibilities

• Be the People Services (PS) partner to the local business and provide value add services to key stakeholders through proximity, knowledge of local business, culture and language
• Ensure that the PS processes in scope are performed with an end to end perspective as per the Core Model making effective use of global tools and systems
• Ensure delivery of quality service with consistency and reliability to all customers
• Monitor KPIs and ensure issues are addressed in an effective and timely manner
• Engage with key stakeholders and monitor customer satisfaction & feedback
• Contribute to P&C committees in the cluster / country and/or Governance
• Drive continuous improvement
• Participate in global projects as required
• Contribute to business reviews and other leadership and governance boards
• Manage the relationship with key stakeholders at cluster, HUB or country level and provide front line services as per Service Level Agreements:
  • EMD (Employee Master Data): maintain organization, positions and employee & contractor master data up to date and ensure data quality
  • ELC (Employee Life Cycle): manage employee life cycle (hiring, onboarding, job changes, international Mobility, termination, offboarding) and related documents
  • T2P (Time to Pay): work with the Payroll team (internal or external) to ensure seamless payroll processing. Administer absence & attendance, compensation, benefits, pensions etc
• Ensure compliance of processes, transactions and reports with Sanofi policies and guidelines including data privacy (ie GDPR etc)  
• Supervise and manage the retain PS team (~10 FTEs / ~5 direct reports in 2 different countries)
• Manage team / operational budget and headcount
• This position reports to the Head of People Services International MCOs and is part of the PS International MCOs leadership team. He / She works closely with P&C, Legal, Finance,  ITS and Facilities management at regional and country levels and PS teams in countries and HUBs.

Professional experience

• Experience: Managerial / Hands on experience in HR, support areas, Operations or related field in an international, multicultural, complex environment
• Soft skills: Experience in working remotely with different teams
• Technical skills: HR operations

Qualifications

• Languages: Fluent in English. Turkish or Russian as a differentiator