BO People Services head – Eurasia
Istanbul, Turkey Permanent Date posted Oct. 11, 2024Location:MCO Countries Eurasia
Job type: Permanent, Full time
About the job
Our Team:
Our ambition: deliver best-in-class enterprise services enabling Sanofi to chase the miracles of science to improve people's lives. Sanofi has been building the foundations of enterprise services over the past few years. With the creation of the new global business unit Business Operations, we are now elevating our commitment to innovation and excellence.
An expert leadership team, passionate about leading high performance.
We are building for the long term. We will bring people together – many of them in our four hub locations around the world - which will simplify processes, break down barriers and rapidly cross-fertilise the best ideas across Sanofi. Over time, we will incorporate selected new activities into our scope.
Our critical success factors:
We have identified three key drivers for our future success:
Community - Building a vibrant team that will attract and engage talent, with four global hubs. Excellence - Simplifying, standardizing and continuously improving processes to capture synergies, scale effects and productivity improvements. Digitalisation - Enabling transparency, data-driven decision-making support, agility and rapid innovation across Sanofi's entire value chain.
Key responsibilities
- Be the People Services (PS) partner to the local business and provide value add services to key stakeholders through proximity, knowledge of local business, culture and language
- Ensure that the PS processes in scope are performed with an end to end perspective as per the Core Model making effective use of global tools and systems
- Ensure delivery of quality service with consistency and reliability to all customers
- Monitor KPIs and ensure issues are addressed in an effective and timely manner
- Engage with key stakeholders and monitor customer satisfaction & feedback
- Contribute to P&C committees in the cluster / country and/or Governance
- Drive continuous improvement
- Participate in global projects as required
- Contribute to business reviews and other leadership and governance boards
- Manage the relationship with key stakeholders at cluster, HUB or country level and provide front line services as per Service Level Agreements:
- EMD (Employee Master Data): maintain organization, positions and employee & contractor master data up to date and ensure data quality
- ELC (Employee Life Cycle): manage employee life cycle (hiring, onboarding, job changes, international Mobility, termination, offboarding) and related documents
- T2P (Time to Pay): work with the Payroll team (internal or external) to ensure seamless payroll processing. Administer absence & attendance, compensation, benefits, pensions etc
- Ensure compliance of processes, transactions and reports with Sanofi policies and guidelines including data privacy (ie GDPR etc)
- Supervise and manage the retain PS team (~10 FTEs / ~5 direct reports in 2 different countries)
- Manage team / operational budget and headcount
- This position reports to the Head of People Services International MCOs and is part of the PS International MCOs leadership team. He / She works closely with P&C, Legal, Finance, ITS and Facilities management at regional and country levels and PS teams in countries and HUBs.
Professional experience
- Experience: Managerial / Hands on experience in HR, support areas, Operations or related field in an international, multicultural, complex environment
- Soft skills: Experience in working remotely with different teams
- Technical skills: HR operations
Qualifications
- Languages: Fluent in English. Turkish or Russian as a differentiator
Pursue progress. Discover extraordinary.
Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.
At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Watch 'One day at Sanofi' and check out our Diversity Equity and Inclusion initiatives at sanofi.com
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Developing
our talent
We believe better is out there – and that extends to how we support people. Our People Strategy prioritizes inclusivity, transparency, and efficiency in talent development. It’s allowed us to chart personalized plans to keep employees and managers on the same page when it comes to training and succession planning. From upskilling to mentorship, we prepare our teams with the resources they need to pursue progress.
Find out more about this location
Experience possibility
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When you grow, we all grow
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Build a career with purpose
Bring your passion to your role and impact millions of people around the world. You're in the driver's seat – just set your goals, and we'll provide the training and support that will get you there.
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Bolder, better futures
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Our locations
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What could we achieve together?
Want to join our Global Talent Community? Every Sanofian works on projects that truly make a difference to people’s lives.
What could you achieve? Sign up today and discover our latest opportunities as soon as they’re available.