Digital Product Owner iCare Portal

Job title: Digital Product Owner iCare Portal

• Location: Cambridge, MA

About the job:

As Digital Product Owner iCare Portal within our Digital team, you will play a vital part in the performance of our entire business while helping to make an impact on millions of patients around the world. Ready to push the limits of what's possible? Join Sanofi Digital!

The iCare Program is a strategic initiative within the Digital Patient Experience Team, aimed at transforming Patient Support Services (PSS) through the development of a common digital ecosystem across Sanofi brands. The Digital Product Owner, iCare Portal, is responsible for the successful design, build, and implementation of Sanofi's digital portal features for PSS, collaborating with therapeutic area business leads and other Digital Product Owners to deliver solutions using Agile methodology.

Strong collaboration and a deep understanding of stakeholder needs will be critical to ensure iCare supports the requirements of relevant cross-functional business partners in an efficient manner.

Join the digital engine driving Sanofi’s transformation - where AI, automation, and bold experimentation power faster science and smarter decisions. Here, you’ll help build the first biopharma company powered by AI at scale.

About Sanofi:

We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.

Main Responsibilities

• Accountable for the iCare Portal strategy and roadmap.

• Collaborates with business stakeholders and iCare users to understand and document user flows and processes to ensure that the voice of the customer is incorporated into the product design

• Works cross functionally across the digital organization including digital product owners as well as customer experience team

• Document and prioritize product specifications including goals, use cases, user stories, and business requirements

• Continuously develops and communicates the value to the development teams and defines the features of the system

• Contributes to the definition and maintains the Non-Functional Requirements (NFRs) to help ensure that the solution meets relevant standards and other system quality requirements

• Manages the flow of work through the program Kanban and into the program backlog

• Collaborate with other product owners for release management through the hypercare phase

• Collaborate with cross functional partners like legal, compliance, quality when needed

About you:

• Bachelor's degree in Engineering or Computer Science or related

• 3+ years of experience in Digital product Owner or Product Management

• Experience in the Pharmaceutical sector or Healthcare sector or related

• Product Management, Business Analysis

• Business acumen & Business Partnering

• Advanced Communication skills

• Application Design

• Experience managing external vendors.

• Working knowledge of the patient regulatory environment

• Proven ability to lead and influence teams without direct authorit

• Proficiency with Jira and Microsoft tools – Excel, Powerpoint

• Confluence is a plus

Why Choose Us:

• Bring the miracles of science to life alongside a supportive, futurefocused team.

• Discover endless opportunities to grow your talent and drive your
  career, whether it’s through a promotion or lateral move, at home or
  internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.

• Join the digital force behind Sanofi’s AI-powered pipeline, where Expert, Generative, and Snackable AI accelerate the discovery, development and delivery of breakthrough treatments to patients.

• Help reduce time from discovery to commercialization, delivering life-changing medicines to patients faster than ever.

• Join a workplace where diversity, equity, and inclusion are at the core, with Employee
  Resource Groups and leadership programs that celebrate every voice.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.