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People Services Generalist (Payroll)

Petaling Jaya, Malaisie Permanent Posté le   Jul. 14, 2025 Expire le   Aug. 31, 2025
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About the Job

Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions.

The People Services Generalist will be responsible for supporting employee lifecycle management, ensuring best-in-class service for Sanofi employees. This role involves executing core People Services processes within the legal framework and Sanofi's corporate policies, while maintaining adequate control and minimizing associated risks.

Main Responsibilities:

1) Operations Excellence for Benefits

  • Responsible for Benefit Management, in collaboration with external benefit providers - focal point in Vendor Management for local benefit provider, actively involved in issue resolution, requirements gathering and process improvement for various benefit programs in Sanofi.

  • Execute all employee benefit programs to ensure seamless operation in enrollment, termination, invoicing, reporting, procurement, and compliance of benefit while maintaining data integrity.

  • Manage and update all benefits related documentations in compliance with data retention policy and company core model.

  • Provide Tier 2 support for benefits administration and resolution of operational issues in a timely manner prioritizing employee experience and customer satisfaction.

  • Liaise and coordinate with multiple stakeholders in neighboring functions to ensure that end-to-end benefits processes are well supported.

  • Standardize, harmonize, and simplify benefits under Sanofi Multi-Country Organization framework.

  • Act as focal point and advisor for company benefits policies in relation to the medical insurance, health checkup and vaccination programs.

  • Active involvement in local People & Culture projects and initiatives and adding value to the team by channeling expertise as Benefits Generalist.

  • Ensure that all benefits tasks and processes executed is aligned with the core model and framework set by Sanofi Business Services KL Hub.

2) Process Excellence

  • Identify room for improvement on the current process, through simplification, standardization, harmonization, and automation.

  • Identify and challenge tasks and processes that are not in full compliance and adherence with the core model and Sanofi new ways of working and propose remedial action plans.

  • Ensure complete and successful execution of remedial action plans with the aim of continuously improving the quality of Benefits.

3) Compliance

  • Ensure that the day-to-day operations comply with Internal Control framework.

  • Fulfil Control Self-Assessment (CSA) in a timely manner.

  • Close all the audit findings (both Internal and External audit) and reflect findings in the relevant reporting tool.

  • Complete all mandatory compliance trainings in Sanofi learning platforms in a timely manner.

  • Comply with all HSE and security guidelines, including completion of mandatory trainings for HSE.

4) Individual development

  • Proactively develop self via face to face and virtual curriculums offered via Sanofi learning platforms.

  • Active involvement in cross functional continuous improvement projects.

  • Update Individual Development Plan and Career Hub in Workday regularly and engage with Line Manager and People & Culture to review professional self-development 

About You

  • Bachelor's degree in HR, Business Administration, or related field.

  • 1-2 years of experience in HR or related field.

  • Proficiency in English (advanced level) required, local language skills advantageous.

  • Basic understanding of HR processes and activities.

  • Proficiency in Microsoft Office, particularly Excel. Familiarity with HR tools (e.g., Workday, ServiceNow) is advantageous.

  • Strong attention to detail and ability to meet deadlines.

  • Excellent communication and interpersonal skills.

  • Customer service orientation and problem-solving abilities.

  • Adaptability, teamwork, and willingness to learn. Experience in a multicultural environment is a plus.

  • Awareness of data privacy rules (e.g., GDPR) is beneficial.

Why Choose Us?

  • Bring the miracles of science to life alongside a supportive, future-focused team.

  • Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

  • Collaborate in a dynamic, fast-paced environment focused on continuous learning and professional development.

  • Drive process improvement and innovation in partnership with a motivated and supportive team.

Poursuivre le progrès. Découvrir l’extraordinaire.

Rejoignez Sanofi et entrez dans une nouvelle ère de la science – où votre parcours peut être aussi transformateur que le travail que nous accomplissons. Nous investissons en vous pour que vous alliez plus loin, accélériez votre réflexion et accomplissiez ce qui n’a jamais été fait auparavant. Vous contribuerez à repousser les limites, à bousculer les conventions et à concevoir des solutions plus intelligentes pour les communautés que nous servons. Prêt·e à poursuivre les miracles de la science et à améliorer la vie des gens ? Poursuivons le progrès et découvrons l’extraordinaire – ensemble.

Chez Sanofi, nous croyons dans l’égalité des chances, sans distinction de race, de couleur, d’ascendance, de religion, de sexe, d’origine, d’orientation sexuelle, d’âge, de citoyenneté, d’état civil, de handicap, d’identité de genre ou de tout autre critère protégé par la loi.

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