GTMC-Learning Experience Manager - SC-Shanghai

JOB PURPOSE

• Provide effective training plan for field-force team and support field force team to achieve GBU/BU business result.

• Design solutions according to the needs of business departments, provide standard or customized learning service, actively follow up training and evaluate learning results.

KEY ACCOUNTABILITIES/RESPONSIBILTIES

Support NHT (New Hire Training) work

−Cooperate with BU to complete NHT work, assist in revising and updating training courses, track and evaluate training results

−Track the behavior change of trainees, evaluate the training effect and provide feedback

−Implement the training plan (involve the standard course and the training program) in the regional

−In charge of Training Record orderly.

Support GBU/BU related training programs

−Support BU product strategy training

−Support standard course training as per Learning Roadmap

−Support Omni-Channel course training

−Other ad-hoc training as assigned

Tracking training results

−Be responsible for the training effectiveness and quality improvement

−Track the behavior change of target employees/field force team, provide feedback after field coaching as allocated

−Provide relevant guidance for sales to improve their professional capabilities

Assessment

−Regularly communicate with BU and update the online test question bank

−Provide assesment report and communicate with training team and BU in time

−Based on the assessment report, provide suggestions, carry out and track the implementation

−DM capability assessment

JOB-HOLDER ENTRY REQUIREMENTS

Education:

Bachelor degree or above

Experience & knowledge:

At least 3 years pharma field force experience

At least 3 years of pharmaceutical field force management experience or market management experience

At least 3 years trainer experience (preferred)

Project management experience (preferred)