Supply Chain Business Partner

Position: Supply Chain Business Partner

• Reporting to: PH CHC Supply Chain Head

• Grade: L2

Opella, the Consumer Healthcare business unit of Sanofi, is the purest and third-largest player globally in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market.  

We have an unshakable belief in the power of self-care and the role it can play in creating a healthier society and a healthier planet.

That’s why we want to make self-care as simple as it should be by being consumer-led always, with science at our core. 

Through our unique and balanced portfolio of more than 100 loved brands, including 15 global and local high-growth challengers such as Allegra, Dulcolax and Buscopan, we deliver our mission: helping more than half a billion consumers worldwide take their health in their hands.  

This mission is brought to life by an 11,000-strong team, 13 best-in-class manufacturing sites, and 4 specialized science and innovation development centers. 

We are also proud to be the first major fast-moving consumer healthcare company to achieve B Corp certification. 

Join us on our mission. Health. In your hands.

Job Purpose -

Lead the processes of Order to Serve, warehousing and distribution ensuring complete alignment with the expectations of the business, those of our customers and adherence to policies internal and to the established budget. This position is critical as it is a key element in achieving our vision of being the preferred business partner for our clients.

Reporting Line

The position will report directly to the PH CHC Supply Chain Head and will be located in Philippines.

Key Tasks and accountabilities

• Ensure the process that the Inbound process is done correctly. (KPI: Lead Time of entry)

• Order Management process that includes order taking, order acceptance, delivery generation. (KPI: Dispatch Rate / Order Cycle Time)

• Picking / packing and distribution process in a timely manner (KPI: OTIF / Order Cycle Time)

• 3PL management under the established budget (KPI: expense vs budget)

• Ensure that the standards are met for the storage and distribution of products (KPI: Findings in audits)

• Management of customer complaints and reverse logistics of products. (KPI: number of claims / number of claims closed on time)

• Generate joint planning (JBP) with key clients to generate value for both the client and the business

• Execution with excellence of the product allocation plan for customers

• Execution of the maquilas plan

Job Skills/Competencies

• Customer oriented

• Strategic thinking

• Ability to innovate

• Ability to manage complex environments

• Oriented to action and results.

• Relationship builder and skilled negotiator

• Knowledge of ERP (SAP)

• Basic knowledge of the regulatory environment and QMS

• Budget management

• Experience in similar functions in companies in other industries or leaders in the OTC sector

• Play To Win Behaviors: Go beyond the level we are working on now, Taking the initiative instead of waiting to be told what to do, Act in the interest of our patients and clients, Put the organization's interests ahead of my own or the team's

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