Digital Country Head role

Summary of role

The Digital Country Head is responsible for defining and executing the country digital strategy in alignment with the global digital priorities and the local business needs. He/She will work transversally with the global digital teams, the local business and medical teams, and the local digital tech to efficiently deliver impactful and scalable digital solutions that enhance customer and patient experience, drive business growth and transformation, and ensure operational excellence and compliance. He/She will also act as a change catalyst and a digital thought leader in the country, fostering a culture of innovation, agility, and data-driven decision making. He/She will establish and drive country digital governance and adoption across GBUs and functions in close collaboration with local GTMC teams. The Digital Country Manager is accountable for business continuity, cyber security, and compliance of digital assets

Key responsibilities

• Accountable for the country digital strategy & country rollout based on business priorities and the rapidly changing ecosystem.
• Unify country plans into clear and coherent X-GBU digital strategy with clearly defined positive impact outcomes and measures.
• Boost the digital transformation and mindset and driving the change management within the affiliate.
• Establish the appropriate narrative of Digital scope and ways of working, eliminating definitively any proxy with the past “ITS” set-up.
• Actively monitor, identify, and bring out-side in insights and opportunities from the rapidly changing competitive landscape to shape digital strategy and adjust execution.
• Have a strong leadership (transversal leadership, navigate in political arena, clear ambition to create result, challenge, making arbitration between multiple choices for high impact creation).
• Be the ambassador of big tickets approach to enhance overall prioritization, generating less initiatives with more impact in performance.
• Establish or drive adoption of best practices that maximize value of digital assets, while minimizing risks while avoiding avoid the fragmentation of the local ecosystem and reducing legacy technology and obsolescence.
• Boost simplification and drive ROI based on outcomes.
• Work and promote agile principles in ways of working across the digital and business organization.
• Be accountable for business continuity, working actively to minimize cyber security risks locally and ensure digital quality supported by operational excellence for the country working closely with the Global Digital teams.
• Accountable for driving and enhancing the local business customer experience together with the local Tech Area Leaders and global Digital Tech team trough the implementation of Digital First support model and increase digital dexterity X-GBU at country level.

Strategy

• Accountable to execute digital strategy with a glocal mindset.
• Work with teams across the GBU and Sanofi Global Digital to apply executional best practices (both technical and empathetic) on innovative digital solutions for products, services, processes, and experiences at country level (lead local transformation).
• Set the agenda and drive the recurring Digital Business Acceleration Council (DBAC) as the country strategy review and decision-making forum, measuring results through regular appraised of metrics and value brought by digital efforts to patients, customers, regulators, and colleagues.

Talent & People

• Actively build digital talent and capabilities in the organization through a combination of developing current employees and attracting new talent.
• Accountable to actively empower and develop people.
• Comprehensive team management, including goalsetting, people development, capability building, succession planning, and continuous performance appraisal.
• Drive clarity on roles of digital leadership within GBUs and with other stakeholders, ensuring remit and oversight of full digital portfolio.
• Create an environment of empathetic risk-taking and fast learning.
• Ensure availability and access to digital, innovation and technical training and development programs. Nominate the teams for and celebrate when teams are recognized with internal and external professional awards.

Partnerships

Strategic advisor to the country GBUs:

• Provide strategic vision, supporting GBUs in defining their digital strategic roadmap, translating their priority must wins battles into the big tickets and digital value streams.
• Behave as a business partner, proactively providing strategic counsels to overcome potential roadblocks to accelerate digital transformation.
• Orchestrator, coordinating build and delivery of digital products locally together with global Digital teams based on the Digital GBU roadmap.
• Be the one consistent front from Digital, simplifying the interface between GBUs and digital ecosystem.

About you

Requirements

• Possesses a strong business acumen and strategic thinking, combined with strong understanding of digital.
• Broad understanding of the technology context and its implication on business.
• Strong Leadership and stakeholder management experience: A minimum of 10 years of experience, 3-5 years senior leadership experience, 5-10 years industry experience with a strong broad knowledge of technology.
• Advanced transversal leadership skills to navigate and influence the political arena, set clear ambition to create result, challenge, making arbitration between multiple choices for high impact creation.
• Extensive change management experience to lead transformation transversally across the organisation.
• A minimum of a bachelor’s degree is required. A master’s degree in Science, Engineering, or MBA degree is preferred.
• Robust end-to-end view of the company’s operations.
• Experience with Agile methodology and Lean or 6-sigma is a very relevant plus.
• Diverse experience in different geographical and cultural settings are a plus.
• Seasoned leader with outstanding communication and presentation skills.
• Proven record of creating and implementing successful digital initiatives.
• Successful project management of large digital and technology initiatives especially.
• Successful at building a culture of performance and accountability.
• Proven record of developing people, capabilities, and leadership skills.
• Demonstrating a positive result orientation, problem solving attitude & a “getting things done” mentality.
• Able to work effectively in a matrixed, multi-cultural, global organization.
• Team player with great interpersonal skills, positive attitude, and confident demeanor.
• Ability to both “think big” and manage the details to ensure impactful execution.
• This position may require up to 10 - 20 % overall business travel.
• Native Fluency in English is a must.