Training Specialist

Reference No. R2786612

About the Job

We deliver 4.3 billion healthcare solutions to people every year, thanks to the flawless planning and meticulous eye for detail of our Manufacturing & Supply teams. With your talent and ambition, we can do even more to protect people from infectious diseases and bring hope to patients and their families.

The Training Specialist role supports and facilitates training programs across the M&S organization in Toronto. The role involves consulting and influencing mid-level managers to achieve business goals by developing and executing aligned learning plans. The role requires engaging with stakeholders to ensure learning solutions drive desired outcomes. Success depends on the ability to collaborate and coach leaders on training processes and policies, acting as a single point of contact across departments.

We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?

Main Responsibilities:

• Relationship Management (20%): Build and maintain relationships with mid-level managers to understand business needs and performance gaps. Provide oversight, analysis, and appropriate learning solutions. Collaborate with stakeholders on performance outcomes and training feedback.

• Training Plans and Compliance (40%): Implement and maintain on-the-job and individual training plans. Support compliance activities related to RCA, deviations, and CAPAs. Assist during regulatory inspections.

• Training Development and Facilitation (20%): Develop, facilitate, and evaluate programs including corporate orientation, GxP training, and Train-the-Trainer courses.

• Training Administration (10%): Manage the training tracking system, discuss feedback with stakeholders, and monitor the impact and cost-effectiveness of training solutions. Suggest improvements for training policies and programs.

• Continuous Learning (5%): Stay updated on learning tools and techniques to provide informed advice, including cGMP requirements.

• Collaboration (5%): Collaborate across the Sanofi network as an SME for the Toronto site, building relationships and sharing best practices.

HSE REQUIREMENT/STATEMENT

• Works within the policies, procedures and regulations as required by the Company and under the Occupational Health and Safety Act.

CONTEXT OF THE JOB/MAJOR CHALLENGES

• Intensive visual concentration (computer work) < 25%

• Travel: limited domestic and global

• Ineffective/inefficient training may lead to non-compliance with Regulatory requirements (resulting in e.g. FDA Warning Letters, HPFBI Non-compliance rating)

• Non-compliant product, resulting in potential product loss

• Lack of ROI (Time, money, and effectiveness)

• Basic adult immunization is required

DIMENSIONS/SCOPE

• Breadth of responsibility (global/site): Direct: Toronto; indirect: collaborate globally with Training Community of Practice.

• Site wide management of GxP training program and development of On-the-Job Training Plans and related ITPs

• Site wide responsibility for tracking of quality training

• Communication and implementation of global quality initiatives – Global training initiatives carried out at the site level (working with Senior Management on implementation strategies) 

• Ensure all training programs and materials meet with relevant Company Policy and Procedures

• Key Decisions Content and extent of training Time spent on training Assessment (s) of training effectiveness

Statistical Dimensions: 

This position serves as the main training point of contact for multiple functions and subject areas. Key responsibilities include:

• Training Needs Analysis: Conduct assessments to identify training requirements and develop learning strategies.

• Course Development: Collaborate with SMEs and the Training Content Development team to create courses.

• Training Delivery: Deliver ILT (Instructor-Led Training) and vILT (Virtual Instructor-Led Training) courses for Toronto site functions.

• Support Functions: Assist with Root Cause Analysis, deviations, and CAPAs. Provide training coordination support for functions/buildings.

• Curriculum Design: Partner with functions to design curricula and manage assignment lifecycles.

• Core Training Programs: Serve as the main contact for core programs like New Hire and Train the Trainer, driving continuous improvement.

• Logistics and Coordination: Handle course scheduling, logistics, and coordination.

• Compliance Oversight: Ensure compliance with deviations, CAPAs, CC, and inspection readiness.

The individual must interact effectively both locally and globally, with autonomy in decision-making.

About You

REQUIREMENTS

Qualifications:

• Education: Bachelor's degree in Human Resources, Education, or a related field. A background in pharmaceuticals or life sciences is preferred.

• Experience:  Minimum 1 year experience as a Training Specialist or similar role, preferably within the pharmaceutical industry.

• Skills: Strong verbal and written communication and facilitation skills, comprehension of adult learning principles, and knowledge of regulatory requirements in the pharmaceutical sector.

Desired Attributes:

• Detail-Oriented: Ability to create detailed and accurate training materials.

• Adaptable: Flexibility to adjust training methods based on feedback and changing industry standards.

• Passionate: A commitment to fostering a culture of continuous learning and development.

Key Competencies:

• Leadership: Demonstrated skill in gaining cooperation and fostering collaboration.

• Influencing: Effective in partnering and impacting decisions.

• Creative Thinking: Proficient in grasping new concepts and revising thinking patterns.

• Interpersonal Relationships: Skilled in constructive and collaborative interactions.

• Communication: Advanced verbal, written, and presentation skills; effective in providing information and understanding perspectives.

• Decision Making: Ability to use a broad range of methods, assumptions, frameworks, and perspectives when solving problems and making decisions

• Planning: Experience in short-term, tactical, and strategic project planning.

• Adult Learning: Experienced in applying adult learning concepts within the pharma industry

• Learning Needs Analysis: Skilled in assessing competency gaps and identifying learning needs.

• Training Delivery: Effective in delivering face-to-face and virtual training.

• Digital Skills: Proficient in using digital tools for training delivery and continuous improvement

Why Choose Us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs

This position is for a new vacant role that is now open for applications.

Sanofi is an equal opportunity employer committed to diversity and inclusion. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. We welcome and encourage applications from all qualified applicants.  Accommodations for persons with disabilities required during the recruitment process are available upon request.

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