• ​Location: Budapest, Hungary

• Job Type: Permanent, Full-time, Hybrid

About the job

As Learning Delivery Manager within our Global Learning Services team, you'll lead the regional Learning Delivery Management team based out of the Budapest Hub, overseeing end-to-end program deployment across all assigned countries and learning institutes. You'll drive delivery excellence, coach and develop your team, manage vendor relationships, and play a key role in transforming how learning is delivered across the International region.

Our team

The Learning Delivery Management team is part of the Global Learning Services function within the Budapest Hub, operating on a regional and international scale. The team is responsible for the full lifecycle of learning program deployment — from scheduling and logistics coordination to systems administration and continuous process improvement. Covering all assigned countries and learning institutes, the team works in close partnership with Learning Business Partners, regional learning leaders, and learning process outsourcing vendors to ensure seamless, high-quality delivery of Instructor-Led and Virtual Instructor-Led Training (ILT & VILT) programs. The team is on a transformation journey, harmonizing delivery operations towards a centralized, globally aligned Learning Delivery Operating Model.

About Sanofi

We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?

Main responsibilities

• Lead & Manage the Regional Teamof 6– Oversee the Learning Delivery Management team based in the Budapest Hub, coaching and developing team members to ensure successful rollout of the LDM Target Operating Model

• End-to-End Program Deployment – Manage all aspects of VILT & ILT session scheduling and logistics, including learning administration, instructor coordination, iLearn session creation, communications, visa support, and contract order-to-pay processes

• Stakeholder Relationship Management – Maintain effective partnerships with regional learning leaders, Learning Business Partners, and program owners to support delivery consultation, calendaring, and service requisitions

• Systems & Administrative Management – Handle local systems administration approvals including eBuy, eVMF, service contracts, tax, shipments, and monitor Purchase Orders using finance and procurement reports

• Vendor & Outsourcing Management – Manage learning process outsourcing vendors and extended learning coordinators, including scope of work definition, resource management, process mapping, and service delivery system setup

• Operational Issue Resolution & Continuous Improvement – Manage Tier 1 & Tier 2 operational issues, identifying short- to long-term solutions and driving continuous delivery process improvement aligned to global standards

• Reporting & Audit Compliance – Produce mandatory local reporting, handle audit enquiries related to delivery aspects, and partner with vendors to provide learning data for audit exercises

• Operating Model Transition & Harmonization – Support integration plans to centralize learning delivery operations, harmonize program delivery for pilot countries, and align with the global framework across assigned regions

About you

Experience

• Proven experience in learning delivery management or learning operations, ideally in a large, multinational organization

• Experience leading and developing a team in a regional or hub-based environment

• Background in end-to-end program deployment, including both virtual and in-person training logistics

• Experience managing vendors and external learning coordinators

• Familiarity with audit processes and compliance requirements in a learning context

Soft and technical skills

• Strong leadership and coaching skills, with the ability to develop and motivate a team

• Proficient in learning management systems, particularly iLearn (Cornerstone)

• Familiar with procurement and finance tools such as eBuy, eVMF, and PO management

• Experience with Service Delivery Management portals and ticketing tools such as ServiceNow

• Highly organized with strong attention to detail and the ability to manage multiple priorities and deadlines

• Strong stakeholder management and communication skills, with the ability to collaborate across functions and regions

• Analytical mindset with the ability to produce and interpret data reports

• Continuous improvement orientation with experience in process harmonization and transformation initiatives

Education

• Degree in Human Resources, Business Administration, Learning & Development, or equivalent experience

Languages

• Fluency in English (minimum B2–C1) is required; knowledge of additional European languages is an advantage

Why choose us?

• Work where global operations meet bold ambition – lead transformation initiatives that directly enable life-changing treatments to reach patients faster

• Accelerate your career through cross-functional collaboration, international exposure, and leadership of enterprise-scale programs

• Create value from day one – drive simplification, efficiency, and measurable business outcomes aligned to Sanofi's Take the Lead strategy

• Bring bold ideas to life with cutting-edge transformation methodologies, operational excellence frameworks, and global program management tools

• Collaborate with curious, open-minded colleagues across borders, functions, and cultures as part of our expanding Business Operations unit

• Find your place in a workspace designed for you – modern offices in Budapest, flexible working arrangements, and benefits that support your wellbeing and growth

If this opportunity aligns with your experience and career aspirations, click Apply and let's start the conversation!

Join an Award-Winning Team at Sanofi Budapest Hub!

Be part of something exceptional. Our Budapest Hub has been recognized for workplace excellence, innovation, and our commitment to putting people first.

• Office of the Year 2025 – Evolution Award – Sanofi is recognized for creating an innovative workspace that supports collaboration and adaptability.

• Marketing Diamond Award 2026 – Employer Branding – One of the highest honours at Hungary's prestigious Marketing Diamond Awards, recognizing excellence in employer branding.

• BSC Investor of the Year 2025 – Awarded by HIPA, ABSL Hungary, and AmCham Hungary for our contribution to Hungary's business services sector.

• PwC Workforce Preference Survey 2025 – Top 3 Most Attractive Employers – Ranked 3rd among the most attractive employers in Hungary.

• Hungarian Employer Branding Awards 2025 – Gold & Silver – Best Strategic Employer Branding Campaign (Gold) and Best Employer Branding Campaign in the Pharma Sector (Silver).

Pursue Progress. Discover Extraordinary.

Join Sanofi and step into a new era of science — where your progress can be as transformative as our work. We believe in you, support you, and give you the opportunity to go further, think faster, and achieve what you once thought impossible. With us, you can shape the future — ask questions, explore new paths, and find solutions that truly reach those who need them most. Ready to use the power of science to improve people's lives? Let's pursue progress together and discover the extraordinary!

At Sanofi, we provide equal opportunities for everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other legally protected characteristic.

Discover ourCode of Conduct, that serves as the moral compass that guides us when chasing the miracles of science to improve people's lives. Please ensure to have read this document, before applying.