Associate Director, Portfolio Strategy and Integration
Cambridge, Massachusetts Permanent Date posted 01/07/2024Associate Director, Portfolio Strategy & Integration
About the Job
We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.
The role of the Associate Director, of Portfolio Strategy & Integration, HCP, is to support the development and optimization of HCP experiences across the various franchises/indications of DUPIXENT. This individual will support the development and execution of different innovative solutions to advance our decision-making capabilities and improve the way we engage with customers throughout their adoption journey. Additionally, this role will drive organizational excellence by standardizing processes across the DUPIXENT portfolio and fostering alignment across diverse stakeholders. This role will engage with the Alliance cross-functional teams including HCP Marketing, Field team, Market Access, IT, Global and others to identify and execute various initiatives. The goal is to advance the development of our ecosystem, omnichannel capabilities and overall customer experience by improving our efforts against key pain points in their customer journeys. The ideal candidate will lead the implementation of company initiatives, employing adept change management strategies and fostering alignment across diverse stakeholders. The ideal candidate will have a firm understanding of audience data, be comfortable with challenging the status quo and has demonstrated success in implementing initiatives that required creating alignment and change management pull through.
RESPONSIBLITES
Collaborate with creative agency partners, brand & digital teams to integrate plans that support a consistent HCP franchise customer journey
Support development & delivery of initiatives in collaboration with cross-functional stakeholders
Demonstrates strong business acumen across product, disease, markets & customer journeys including clear understanding of Franchise & indication strategies, objectives, campaigns & messages
Capable of managing multiple high priority projects at once
Able to set priorities, create organizational alignment & followership across multiple projects
Works across organization & with strategic partners to ensure alignment on overall roadmaps & project plans
Works to ensure initiatives are integrated into the Dupixent omnichannel system
Works across marketing teams, analytics & select partners to align on project KPIs & milestones
Works with cross-functional teams to assess eHealth & technology landscape to identify new capabilities
Works with internal cross-functional teams to develop digital health & service partnerships
Builds relationships with key leaders, experts & partners both internally & externally
Continuously evaluates existing digital health solutions & identifies areas for continuous improvement
Successfully implement company initiatives through adept change management and organizational alignment
Drive the transformation of the brand's Franchise go-to-market approach by identifying and implementing process improvements
Develop and implement efficient change management initiatives for the adoption of new strategies across the organization
Collaborate with internal and external stakeholders to align on Franchise strategies and ensure effective execution
Manage the implementation of new working methods and establish standards, systems, and best practices for change management processes
Ensure franchise governance through standardized processes, trainings, documentation, and on-going monitoring/evaluation
Lead multiple high-priority projects simultaneously and set priorities for organizational alignment
Work across the organization and with strategic partners to ensure alignment on overall project workstreams
Continuously evaluate existing processes, identify areas for improvement, and provide clear direction to agencies and internal partners
Demonstrate strong project and workstream leadership, communication, and presentation skills
Actively participate as a self-starter, challenging the status quo, and implementing first-in-market/company initiatives
Foster relationships for cross-functional collaboration, remove silos, and lead upskilling efforts for effective implementation of new ways of working
Implement efficient change management initiatives ensuring seamless adoption of innovative strategies
Be a great partner
Provide clear direction to agencies and internal partners for channel mix selection and customer experience planning
Work in a matrixed environment and successfully partner with cross functional teams, including indication teams and agency partners
Experience working with CRM data systems (e.g. Veeva, Salesforce, Merkle)
High proficiency in MS Office (Excel, PowerPoint, Word)
Strong communication and presentation skills
Demonstrated ability to work in a matrixed environment with many cross-functional partners
Self-starter, proactive in nature, and actively participates
Be a franchise champion
Leads development & delivery of portfolio initiatives in collaboration with cross-functional stakeholders
Capable of leading multiple high priority projects at once
Able to set priorities, create organizational alignment & followership across multiple projects
Works across organization & with strategic partners to ensure alignment on the localization of Global workstreams
Continuously evaluates existing solutions and processes to identify areas for continuous improvement
Demonstrate expertise in project and workstream leadership, overseeing numerous high-priority projects, defining organizational priorities
Position Requirements
Education:
Undergraduate: BA/BS in applicable discipline
Experience Required:
5+ years’ experience in pharmaceutical industry
Strategic planning
Building cross functional consensus
Brand marketing
Omnichannel marketing and customer experience planning/enablement
Embedding omnichannel marketing strategy into BU brand strategies for new and existing commercial products
Functional Skills/Business Experience:
Understanding of omnichannel customer experience strategies
Strong planning and organization skills
Understanding of marketing channels and the key benefits that each achieve at driving enhanced customer relationships
Understanding of regulations involved with marketing pharmaceutical products
Additional Skills:
Willing to reach out to others to gain new insight into their work, and connect beyond their immediate role to ensure a broader picture of the work in their function and across the teams
Connects with others to ensure that plans are aligned and to unlock any conflicting priorities
Viewed as a knowledgeable resource by customers and stakeholders
Comfortable voicing opinion and driving alignment even when challenged or facing pushback
Demonstrates solution-oriented approach
Understanding of existing customer engagement platforms and support capabilities with ability to articulate potential usages and limitations to others
Why Choose Us
Bring the miracles of science to life alongside a supportive, future-focused team.
Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
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