Head of Demand Planning Services
Petaling Jaya, Malaysia Regular Posted on Oct. 08, 2025 Closing on Jan. 08, 2026About the job
The Head of Demand Planning Services is responsible for leading and managing the demand planning activities within the hub, ensuring alignment with global strategies and objectives. This role is critical in driving demand planning processes, overseeing daily operations, mentoring team members, and acting as a liaison between the demand planning function, global hub leadership, and key stakeholders.
Key Accountabilities
Lead and manage the demand planning team, providing strategic direction, mentorship, and coaching to ensure professional growth and high performance
Develop and implement strategic plans for the demand planning in the hub, focusing on continuous improvement and operational efficiency
Drive improvements in demand planning processes and methodologies, leveraging advanced planning tools and ERP systems (SAP and Kinaxis)
Ensure the accuracy and reliability of demand plans by maintaining robust quality assurance processes and compliance with internal and external regulatory frameworks
Act as the primary interface between the demand planning team, global hub leadership, and key stakeholders, ensuring effective communication and collaboration
Monitor key performance indicators (KPIs) and ensure that teams meet or exceed targets, driving continuous improvement initiatives within the hub
Manage resources effectively, ensuring that teams have the necessary tools, training, and support to perform their roles
Identify and address resource gaps to optimize team performance
Ensure that all demand planning activities comply with established internal quality standards and external regulatory requirements
Implement and maintain robust quality assurance processes to ensure the accuracy and reliability of demand plans
Foster a culture of innovation and continuous improvement within the demand planning team
Prepare and present demand planning reports for senior management, providing insights and recommendations for strategic decision-making
Stay updated on industry trends and best practices to ensure the hub's activities remain compliant and cutting-edge
Leverage feedback and best practices to drive improvements and achieve operational excellence
About you
Skills/Expertise/Experience
Advanced degree (e.g., Master's or PhD) in Supply Chain Management, Business Administration, or a related field.
Minimum 8 years of professional experience in demand planning roles with demonstrated team leadership capabilities
Excellent English communication and writing skills
Preferred Skills/Expertise/Experience
Proven multinational leadership track record
Excellent proficiency in demand planning tools and ERP systems (SAP and Kinaxis)
Comprehensive understanding of internal and external regulatory frameworks
Strong skills in mentoring, coaching, and team development
Effective liaison capabilities to act as the communication bridge between the demand planning team, global hub leadership, and key stakeholders
Proficient in problem-solving, attention to detail, and good organizational skills
Knowledge of pharmaceutical primary and secondary manufacturing processes preferable
Competency Requirements
A high level of accountability and attention to details required
Demonstrated high standards of integrity, professionalism, and commitment
Good team facilitation and relationship building skills
Pursue Progress. Discover Extraordinary.
Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what’s never-been-done-before. You’ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people’s lives? Let’s Pursue Progress and Discover Extraordinary – together.
At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.
You have not viewed any jobs yet.
You have not saved any jobs yet.
Developing
our talent
We believe better is out there – and that extends to how we support people. Our People Strategy prioritizes inclusivity, transparency, and efficiency in talent development. It’s allowed us to chart personalized plans to keep employees and managers on the same page when it comes to training and succession planning. From upskilling to mentorship, we prepare our teams with the resources they need to pursue progress.
Find out more about this location
Experience possibility
-
Our culture & values
We're the first in Pharma to have a DE&I board. We also have Employee Resource Groups that create spaces for every Sanofian to be heard. Your voice matters – use it to shape our future.
-
Why Sanofi
Get access to the tools, training, and support to reach your goals. By fulfilling your potential, you’ll help us achieve our aim of halving the time from discovery to therapy.
-
Build a career with purpose
Bring your passion to your role and impact millions of people around the world. You're in the driver's seat – just set your goals, and we'll provide the training and support that will get you there.
Join our
talent community
What could we achieve together? Every Sanofian works on projects that truly make a difference to people’s lives.
Sign up today and discover our latest opportunities as soon as they’re available.