CHC LATAM Partner Market Medical Associate

• Location: Bogotá, Colombia

About the job

Opella, the Consumer Healthcare business unit of Sanofi, is the purest and third-largest player globally in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market. 

We have an unshakable belief in the power of self-care and the role it can play in creating a healthier society and a healthier planet.

That’s why we want to make self-care as simple as it should be by being consumer-led always, with science at our core.

Through our unique and balanced portfolio of more than 100 loved brands, including 15 global and local high-growth challengers such as Allegra, Dulcolax and Buscopan, we deliver our mission: helping more than half a billion consumers worldwide take their health in their hands. 

This mission is brought to life by an 11,000-strong team, 13 best-in-class manufacturing sites, and 4 specialized science and innovation development centers.

We are also proud to be the first major fast-moving consumer healthcare company to achieve B Corp certification.

Join us on our mission. Health. In your hands.

Are you ready to shape the future of medicine? The race is on to speed up drug discovery and development to find answers for patients and their families. Your skills could be critical in helping our teams accelerate progress. Join as CHC LATAM Partner Market Medical Associate and you’ll ensures the management of Medical activities and related data in compliance with Sanofi standards and local regulations, and within the timelines agreed. Works closely with the key stakeholders (internal and external).

At Sanofi Consumer Healthcare, we build trusted and loved brands that connect with hundreds of millions of consumers worldwide. Our mission is to enable better self-care for individuals and communities, while also contributing to a healthier planet. We strive to act as a force for good by integrating sustainability along our business and employees’ mission and operate responsibly from both a social and environmental point of view. To achieve this, we need people who can shape the future of our business and help us on our journey to becoming the best fast-moving consumer healthcare company in and for the world.

Main responsibilities:

Management of Medical Information inquiries

• Receipt the inquiries.
• Use a validated inquiry tracking system access to GMI connect systems. This will be granted by us after trainings completion on SOPs and for the following tools (data privacy agreement necessary): Veeva MedComms for Medical Information Content management and Salesforce for Medical Information Inquiry management.
• Provide the response to inquirer following current SOP. Unsolicited customer inquiries will be answered scientifically accurate: on label, and or based on scientific response documents (SRDs).
• Assist on Off label inquiries/complex inquiries which need to be translated into English and escalated to global medical information team (within GMI connect)
• Triage of AEs and PTCs
• Regular reconciliations with PV, QA, and distributors.

Ad/Promo Materials Approval

• Perform the medical review and approval content of promotional/non-promotional material.
• Assist on the translations of the relevant claims in accordance with the specific content developed.
• Communicate the relevant responses with the appropriate contacts ensuring necessary follow-up and feedback

Claim Management

• Assist claim management activities in accordance with Sanofi claims handbooks for global products and to legal regulation for local products.
• Portfolio Management Support possibility of new Claims generation activities.

Other Medical Activities

• Support maintaining documentation of all medical activities.
• Support and prepare all medical Health Authority / Regulatory queries received from the partner “X” and transmit the final document approved by Sanofi to the Partner “X”.
• Archive documents in the applicable PRINCIPAL systems
• Perform training of Medical Representatives with material approved by Sanofi.
• Training and qualification of medical staff
• Support the Partner “X” and Sanofi for all activities related to maintenance of products in the territory where medical input is required (Sanofi will provide any documents that is needed for dossier).
• Assist on applicable Health Authority / Regulatory queries related with medical or conduct any activity related to product maintenance in the territory where medical input is required (Sanofi will provide any document needed).
• Manage and update NAYA tool (HCP Engagement)

Key Working Relationships:

• Global Partner Market Oversight Lead, Global Partner Market Team Lead, Science Hub organization (including but not limited to Regulatory and Pharmacovigilance); Local Marketing and Brand Teams, Local Supply Chain Teams.
• Direct interactions with Global Partner Markets Team and/or local agents if relevant

Scope:

Medical activities; GxP and health-regulated and compliance activities

About you

• Experience:
  • Minimum 2 years of Medical related experience in the pharmaceutical industry, or minimum 2 years of successful sales/marketing experience in the pharmaceutical industry
  • Direct medical information experience in the pharmaceutical industry, a clinical setting or equivalent background and experience.
  • Experience of Audits and/or External Inspections
  • Working experience in the LATAM region
• Education: Medical, Pharmacy, pharmacology, nursing degree, or other health care related fields
• Languages: Advanced English level

PursueProgress. Discover Extraordinary.

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!